Ann Cunningham
Willmington,NC
Summary
Recent graduate skilled in customer service, website management, and team collaboration. Proven ability to engage students and enhance marketing efforts through creative digital assets and effective communication.
Overview
4
4
years of professional experience
Work History
Intern
Cape Fear Circus Arts
Wilmington, NC
01.2026 - Current
- Ensured cleanliness and organization of training space and equipment to create a conducive learning environment.
- Assisted instructors during classes by demonstrating essential skills to enhance participant engagement.
- Collaborated with team members to improve safety protocols during practice sessions.
- Coordinated community outreach events to increase awareness and participation in circus arts programs.
- Engaged with students to provide encouragement and feedback during training activities.
- Assisted in marketing and outreach efforts to attract new clients.
- Managed the process of designing digital assets including illustrations, infographics and animations for marketing campaigns.
- Managed website updates and ensured content alignment with brand guidelines.
- Edited web content for clarity, consistency, and engagement across multiple platforms.
Sales Associate
Vans
Wilminton, NC
03.2024 - Current
- Guided customers in product selection and offered personalized style recommendations to enhance shopping experience.
- Maintained store organization and ensured merchandise was properly displayed.
- Processed sales transactions accurately using point-of-sale systems.
- Partnered with team members to foster a welcoming shopping environment, encouraging customer engagement.
- Participated in inventory management and restocked merchandise.
- Informed customers about Vans products, highlighting key features and benefits to drive informed purchasing decisions.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Shift Leader
Smoothie King
Wilmington, NC
11.2022 - 03.2024
- Supervised team members during shifts to ensure smooth operations.
- Trained new employees on customer service and product preparation standards.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash register operations and processed customer transactions accurately.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Waitress
Lechon Latin BBQ
Raleigh, NC
02.2022 - 03.2023
- Delivered exceptional customer service to enhance guest experiences in fast-paced dining environment.
- Greeted customers and provided tailored recommendations on specials, contributing to increased sales.
- Took and processed food and beverage orders accurately and efficiently.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area and service stations.
- Developed positive relationships with regular customers through friendly conversation.
- Supported wait staff during peak hours to ensure smooth service.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Bachelor of Arts - Public Sociology
University of North Carolina At Wilmington
Wilmington, NC05-2026
Skills
- Digital content creation
- Presentation skills
- Problem-solving
- Team collaboration
- Creative and resourceful
- Customer service
Timeline
Intern
Cape Fear Circus Arts
01.2026 - Current
Sales Associate
Vans
03.2024 - Current
Shift Leader
Smoothie King
11.2022 - 03.2024
Waitress
Lechon Latin BBQ
02.2022 - 03.2023
Bachelor of Arts - Public Sociology
University of North Carolina At Wilmington