Ann DeAngelo
Cassville,NY
Summary
Compassionate Care Manager known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, care coordination, and resource management. Excel in communication, empathy, and problem-solving, ensuring exceptional service delivery. Knowledgeable in area of career exploration.
Overview
29
29
years of professional experience
Work History
Care Manager
LIFEPlan CCO NY
Itica, NY
11.2021 - Current
- Prepared and submitted reports on client outcomes and service utilization to management and funding sources.
- Coordinated and condicted team meetings with other staff members to discuss case management issues.
- Led care coordination efforts, ensuring effective communication among all parties involved in a client's care.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Advocated for clients, serving as a liaison between individuals, families, and healthcare professionals.
- Collaborated with community resources to facilitate referrals and access to additional services for clients.
- Utilized technology and healthcare information systems to streamline care coordination and documentation processes.
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Implemented strategies to improve client engagement and adherence to care plans.
Teaching Assistant
Oneida-Herkimer-Madison BOCES
New Hartford, NY
09.2002 - 10.2021
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Developed positive relationships with parents and guardians of students.
Supported Employment Professional
The Chimes, Inc.
Newark , Delaware
11.1995 - 07.2002
- Monitored client progress during on-the-job training periods to ensure successful transition into new roles.
- Provided individualized guidance to clients in the areas of job coaching, career exploration, and resume development.
- Counseled individuals with disabilities on issues relating to work adjustment, career development, independent living skills.
Education
Bachelor of Arts - Psychology
SUNY Institute of Technology
Utica, NY06-1993
Associate of Arts - Liberal Arts And Sciences
Mohawk Valley Community College
06-1991
Skills
- Care planning
- Policy adherence
- Patient & family support
- Service coordination
- Client assessment
- Referral management
Timeline
Care Manager
LIFEPlan CCO NY
11.2021 - Current
Teaching Assistant
Oneida-Herkimer-Madison BOCES
09.2002 - 10.2021
Supported Employment Professional
The Chimes, Inc.
11.1995 - 07.2002
Bachelor of Arts - Psychology
SUNY Institute of Technology
Associate of Arts - Liberal Arts And Sciences
Mohawk Valley Community College