Ann Denney
Retail Sales
Akron,OH
Summary
Versatile and results-driven professional with a proven track record at Howard Hanna Real Estate. Adept in negotiation and possesses strong personal and communication skills. Skilled in fostering client relationships and navigating complex processes, ensuring high satisfaction and repeat business.
Looking to shift into a more consistent opportunity but still work with customers in a different setting closer to home.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Howard Hanna
10.2014 - Current
- Conducted comprehensive market analysis to identify opportunities for investors.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Prepared and presented contracts and other legal documents to clients.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Assessment Specialist
Dept.of Job & Family Services for Portage County
02.2000 - 02.2003
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- Updated client documentation for accurate, compliant and current records.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Supported clients and families with empathy and compassion during difficult times.
- Developed and maintained strong relationships with community resources for successful referrals.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Conducted home visits to assess clients' home environment and provide support.
- Advocated for client rights and services, resulting in increased access to necessary support and resources.
- Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
Residential Case Worker
Bellefare JCB
06.1992 - 05.2002
- Contributed to staff development through participation in training sessions, workshops, and professional development opportunities.
- Participated in case conferences, sharing information on resident progress and collaborating on strategies for continued improvement.
- Enhanced resident satisfaction by providing personalized care and attention to individual needs.
- Assisted residents with basic activities of daily living.
- Provided medication management services, ensuring proper administration and adherence to prescribed treatment plans.
- Implemented behavior management techniques to address challenging behaviors, promoting a safe and supportive atmosphere within the residence.
- Monitored and assisted residents through individual service plans.
- Coordinated with external service providers, such as therapists or social workers, to ensure the delivery of comprehensive care and support for each resident.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Psychology
John Carroll University
University Hts. Ohio05-1994
Skills
- Strong organizational skills
- Highly professional
- Negotiation
- Works well independently
- Home and Listing sales
- Honest and ethical
- Attention to detail
Timeline
Real Estate Agent
Howard Hanna
10.2014 - Current
Assessment Specialist
Dept.of Job & Family Services for Portage County
02.2000 - 02.2003
Residential Case Worker
Bellefare JCB
06.1992 - 05.2002
Bachelor of Science - Psychology
John Carroll University