Ann DiTondo
Marshfield,MA
Summary
Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
34
34
years of professional experience
Work History
Paraprofessional
Town of Marshfield
09.2007 - 07.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods: lunch, recess, or field trips, ensuring safety at all times.
- Fostered positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Promoted respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Hairdresser/Manager of Operations
Bojack Hair Salon
09.1990 - 03.1997
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Recruited and hired top talent to maintain skilled and diverse team of stylists.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
- Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
- Fostered positive working environment, resulting in high employee retention rates.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
Associate of Arts - Liberal Arts And Sciences
Massasoit Community College
Brockton, MA05.2022
Skills
- Customer Relationship Management (CRM)
- Workforce Management
- Staff Development
- Business Administration
- Problem-Solving
- Excellent Communication
- Professional and Courteous
- Self Motivation
- Reliability
Timeline
Paraprofessional
Town of Marshfield
09.2007 - 07.2024
Hairdresser/Manager of Operations
Bojack Hair Salon
09.1990 - 03.1997
Associate of Arts - Liberal Arts And Sciences
Massasoit Community College
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