Summary
Overview
Work History
Education
Timeline
Generic

Ann Fletcher

Nederland,TX

Summary

Diligent with solid foundation in managing financial records and ensuring accuracy in bookkeeping tasks. Proven ability to maintain up-to-date ledgers and resolve discrepancies promptly. Exceptional attention to detail and strong proficiency in financial software and reconciliation processes. Strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation and medical/RX ordering and inventory control. Known for reliability, efficiency, and strategic problem-solving in financial operations. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

39
39
years of professional experience

Work History

Medical Administration

GoldStar EMS
01.2002 - 02.2010
  • Contributed to the development of a comprehensive policy manual outlining best practices in medical administration, standardizing procedures across multiple facilities.
  • Improved patient satisfaction by streamlining medical administration processes and enhancing communication between departments.
  • Supported the development of office policies and procedures by actively contributing ideas and insights on best practices in medical administration.
  • Accounts Payable and Receivable Manager
  • Rx and Medical Product Supply Analysis

Assistant Administrator

SE Texas Cardiology Associates
11.1986 - 12.2001
  • Coordinated patient scheduling and resource allocation to optimize clinic operations.
  • Implemented electronic health record systems, enhancing data accuracy and retrieval efficiency.
  • Developed and maintained standard operating procedures for administrative workflows, ensuring compliance with regulations.
  • Led training sessions for new staff on office protocols and software usage, improving team competency.
  • Streamlined billing processes, reducing claim denials through meticulous documentation review.
  • Analyzed patient feedback to identify service improvement opportunities, enhancing overall patient satisfaction rates.
  • Collaborated with healthcare providers to ensure seamless communication and continuity of care for patients.
  • Managed inventory of medical supplies, ensuring availability while minimizing excess expenditure through efficient procurement strategies.
  • Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
  • Coordinated continuing education opportunities for medical staff members, promoting professional development within the organization.
  • Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
  • Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
  • Collaborated with clinicians to develop and implement quality improvement initiatives, resulting in better patient outcomes.
  • Improved accuracy in billing and insurance claims by regularly reviewing and updating patient information.
  • Developed policies and procedures that improved operational efficiency while maintaining high standards of care delivery to patients.
  • Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
  • Utilized data analytics tools to track performance metrics and identify areas for improvement, implementing targeted initiatives to address identified issues.
  • Managed budgeting processes, securing necessary funding for medical equipment upgrades and staff training programs.
  • Negotiated contracts with vendors, achieving favorable terms for medical supplies and services utilized within the facility.
  • Oversaw inventory management systems, ensuring adequate supplies were available for daily clinical operations without excess waste or cost overruns.
  • Contributed to the growth of the practice by streamlining referral processes, fostering strong relationships with referring providers.
  • Ordered medical and laboratory supplies and equipment.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
  • Verified complex diagnoses to facilitate treatment plans.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Verified accuracy of patient information in medical records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Maintained physician license, DEA and hospital credentialing renewals.
  • Accounts Payable and Receivable.

Bookkeeper

AKM Homes
01.2023 - 09.2025


  • Quickbooks/Quicken bookkeeping. Prepared comprehensive reports and documents, ensuring accuracy and adherence to company standards for tax preperation,


Education

High School Diploma -

Port Neches Groves High School
Port Neches, TX

Timeline

Bookkeeper

AKM Homes
01.2023 - 09.2025

Medical Administration

GoldStar EMS
01.2002 - 02.2010

Assistant Administrator

SE Texas Cardiology Associates
11.1986 - 12.2001

High School Diploma -

Port Neches Groves High School

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Ann Fletcher