Ann Frank
Evansville,WI
Summary
Seasoned professional nurse with 38 years of experience encompassing direct patient care, assessment & triage, staff supervision, RN education and quality assurance. Team player with strong organizational skills and ability to handle multiple projects with accuracy.
Overview
37
37
years of professional experience
Work History
Registered Nurse
Dean Medical Group/SSM Health
10.1997 - Current
- Began as per diem telephone triage nurse at Dean On Call. Accepted Trainer position for department and finally Lead position.
- Utilizing evidence based protocols, nursing & life experiences and department workflows, I assess the patient and provide a safe disposition.
- Tactful, professional and friendly verbal communication skills.
- Appropriate documentation using Epic EMR system.
- Ability to remain calm and focused during times of high stress and changing environments.
- Collaborate with answering service personnel and schedulers to assist patient with next step in their care.
- Assist department manager with taking call during off hours, weekends and holidays.
- Provide quality assurance via monthly call monitoring and phone metrics.
- Train all new RN staff on triage, evidenced based protocols, and department workflows.
- Provide staff with frequent 'refresher' education on topics.
- Provide staff with engagement activities which encourage group cohesiveness and team building.
Registered Nurse-EMS Liaison
UW Health
09.2005 - 10.2012
- UW Health Emergency Education Center
- EMS liaison between Dane County & surrounding County EMS departments, and the UW ED, Med Flight , trauma, cardiac, and neurology services.
- Provided patient follow-up (under HIPAA guidelines) to EMS personnel who transported patients to UW ED.
- Collaborated with physicians and other specialties to provide ongoing training programs for EMS personnel (STEMI Night, Trauma Night, Stroke Night and Case reviews).
- Emergency Care and Trauma Symposium 2006-2012, Lecturer and EMS Olympics Coordinator.
- Collaborated with State of Wisconsin to develop and pilot RN to EMT-B curriculum.
- ACLS Instructor
- PALS Instructor
- BLS Instructor
- PEARS Instructor (Pediatric Emergency Assessment Recognition and Stabilization).
Registered Nurse
UW Hospital
10.1992 - 11.1998
- Assessed and managed acute illnesses and injuries in fast paced Level One Trauma Center.
- Managed patient's care from ED stay to discharge or admission to hospital, or operating room.
- As charge nurse, monitored continuous movement of patients through ED to radiology, operating room and hospital admission. Responsible for nurse assignments and adequate staffing of unit.
- As triage nurse, assessed patients and determined most appropriate level of care within Emergency Department.
- Collaborated with physicians, trauma surgery, respiratory therapists and other departments to provide high standard of care for trauma patients.
- Precepted new RNs to unit.
Registered Nurse-Emergency Room
Rush-Presbyterian-St.Lukes Medical Center
11.1988 - 10.1992
- Collaborated with physicians in fast paced environment to assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Triaged patients upon their arrival in order to provide most appropriate level of care.
- Administered medications & blood products via oral, IV, intramuscular injections, and monitored responses.
- As charge nurse, monitored patient flow through Emergency Department, assured adequate staffing levels and created patient assignments.
Registered Nurse- Post-op Surgical Floor
Rush-Presbyterian-St.Lukes Medical Center
01.1986 - 11.1988
- Staff RN-New graduate
- Provided direct patient care to post-op ortho, neuro-surgical and ENT patients.
- Managed care from admission to discharge.
- Utilized nursing process to assess, implement care and evaluate patient's responses to treatment.
Education
Bachelor of Science - Nursing
University of Wisconsin Oshkosh
Oshkosh, WI12.1985
Skills
- Call Triaging
- Liaison experience
- Patient Assessments
- Staff Supervision
- Complex Problem-Solving
- Strong Clinical Judgment
- Emotional Intelligence
Southern Wisconsin Therapy Dog Association
Vision Statement
Every day, Southern Wisconsin Canine Therapy Dog Association canines and their handlers work to provide comfort and care to those in need. Our goal is to motivate, inspire, and comfort those in need. We strive to set the example by having recognized standards, highly educated handlers, and a much sought-after certification program.
Handlers and their dogs provide comfort to residents of nursing homes & assisted living centers, schools, hospitals, juvenile detention centers and domestic abuse shelters-among others.
Timeline
Registered Nurse-EMS Liaison
UW Health
09.2005 - 10.2012
Registered Nurse
Dean Medical Group/SSM Health
10.1997 - Current
Registered Nurse
UW Hospital
10.1992 - 11.1998
Registered Nurse-Emergency Room
Rush-Presbyterian-St.Lukes Medical Center
11.1988 - 10.1992
Registered Nurse- Post-op Surgical Floor
Rush-Presbyterian-St.Lukes Medical Center
01.1986 - 11.1988
Bachelor of Science - Nursing
University of Wisconsin Oshkosh