ANN GALLANT
CANTON,GEORGIA
Summary
Dynamic Program Coordinator at Skylark Senior Day Care with expertise in client engagement and event coordination. Proven track record in enhancing resident satisfaction through innovative programming and effective communication strategies. Skilled in budget management and staff training, fostering a supportive environment that promotes healthy lifestyles and community involvement.
Overview
26
26
years of professional experience
Work History
Program Coordinator
Skylark Senior Day Care
Johns Creek, Georgia
04.2025 - 08.2025
- Coordinated daily activities for senior clients at a community-focused care center.
- Managed scheduling and transportation for participants attending day programs.
- Facilitated workshops and social events to enhance client engagement and interaction.
- Assisted in training new staff on program procedures and client care practices.
- Maintained accurate records of client attendance and service utilization.
- Developed promotional materials to increase awareness of day care services.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Developed and implemented program activities according to established goals and objectives.
- Delegated tasks to staff and volunteers during organized events.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Activity Director
Pruitt Health Center
Blue Ridge, Georgia
01.2025 - 03.2025
- Developed engaging recreational programs for residents at Pruitt Health Center.
- Coordinated daily activities and events to enhance resident participation.
- Collaborated with staff to create a supportive and inclusive environment.
- Trained volunteers to assist with activity implementation and resident engagement.
- Evaluated resident interests to tailor activities that promote social interaction.
- Managed supplies and resources for various recreational programs effectively.
- Communicated regularly with families regarding resident participation in activities.
- Created monthly activity calendars with a variety of recreational options.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Assisted residents with physical activities such as walks and exercise classes.
- Planned and published calendar of events for facility.
- Designed and led activities in crafts, music and sports.
- Implemented activities to provide amusement and socialization for residents.
- Maintained accurate records of participant attendance and progress notes.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Coordinated calendars, shifts and activity schedules with staff.
- Provided one-on-one support to those who required additional assistance.
Lifestyle Director
Arch Amenities
Woodstock, GA
10.2022 - 09.2024
- Increased community engagement by organizing various social, educational, and recreational activities for residents.
- Provided personalized experiences through one-on-one consultations assisting residents in finding suitable activities matching their personal interests.
- Led informative seminars on relevant topics such as financial planning or health-related issues for continued learning opportunities.
- Developed strategic plans for the growth and expansion of lifestyle offerings in line with community goals and objectives.
- Recruited trained, and supervised a team of dedicated volunteers to assist in executing successful events.
- Cultivated an inclusive culture by embracing diversity in both program offerings and interpersonal interactions among residents.
- Maintained detailed records of event planning, execution, and expenses for accurate reporting purposes.
- Promoted a positive living environment by addressing resident concerns promptly and effectively.
- Managed the Lifestyle department budget efficiently to maximize resources and provide high-quality programming.
- Enhanced resident satisfaction by developing and implementing diverse lifestyle programs and events.
- Organized special interest clubs tailored to specific hobbies or passions appealing to different members of the community.
- Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.
- Implemented creative marketing strategies to promote upcoming events and increase participation rates among residents.
- Established strong relationships with local vendors and businesses to secure partnerships for community events.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Built and maintained relationships with community organizations.
- Developed and implemented dynamic communication strategies.
- Summarized complicated topics into simple formats for better understanding.
- Enhanced company reputation through successful execution of high-profile projects that generated positive client feedback and referrals.
- Organize and plan, implement all events, holidays.
- Teach fitness classes, ie. Drum fitness, stretch bands, chair fitness, zoom fitness.
- Train residents in Wellness Center.
- Transportation of resident bus to and from shopping trips, outings.
- Responsible for activities calendar for all departments.
- Care and coordinate special needs of residents.
Engagement Director
Camellia Place
Woodstock, GA
08.2021 - 09.2022
- Developed engagement strategies to enhance resident satisfaction and community involvement.
- Coordinated events and activities to promote social interaction among residents.
- Led team meetings to align goals and improve communication within the organization.
- Evaluated resident feedback to refine programs and address community needs.
- Collaborated with staff to create tailored experiences for diverse resident interests.
- Managed partnerships with local organizations to enrich community resources and services.
- Trained new staff on engagement protocols and best practices for resident interaction.
Resident Engagement Director
Presbyterian Homes of Georgia
11.2020 - 08.2021
- Assisted residents with daily living activities and personal care tasks.
- Coordinated recreational activities to promote resident engagement and social interaction.
- Facilitated meal service, ensuring residents received appropriate dietary options.
- Collaborated with team members to ensure a safe and supportive environment.
- Participated in staff training sessions to enhance caregiving skills and knowledge.
- Communicated effectively with residents to address their needs and concerns.
- Maintained cleanliness and organization in common areas and resident rooms.
Rural Carrier
Federal Government - Postal Service
09.2018 - 10.2020
- Organize, sort, load and deliver mail and packages.
- Assist guests and team members families with before and after events.
Concierge
Atlanta Braves Organization - The Delta Club
03.2018 - 09.2018
- Welcomed guests and provided personalized service throughout their visit.
- Managed reservations and coordinated guest requests effectively.
- Handled inquiries and resolved issues promptly to ensure guest satisfaction.
- Collaborated with staff to maintain a smooth operations flow during events.
- Provided information about team schedules and game day experiences to guests.
- Answered guest questions regarding local area, facilities and amenities.
Head Athletic Trainer & Conditioning Specialist
The New England Patriots
08.2012 - 08.2017
- Lead Trainer.
- Worked on players pre game taping.
- Assisted in injuries of players.
- Ordered Medical supplies.
- Managed facility budget.
- Scheduling of trainers.
- Conducted staff meetings.
Sr. Program Director
YMCA
Mansfield, MA
01.2000 - 12.2002
- Organized outreach preschool classes and staff.
- Scheduled daily programs.
- Recruit and train staff.
- Managed program budget.
Education
Bachelor of Science - Exercise Physiology
Providence College
Providence05.1990
Skills
- Certified Personal Trainer
- Group Fitness Instructor
- Customer Service
- Healthy Lifestyle
- Health and Wellness Expert
- Nutrition & Wellness Consultant
- PACE Instructor
- American Council Exercise and Sports Medicine
- Senecy Symposium Training YMCA
- Program management
- Client engagement
- Event coordination
- Staff training
- Regulatory compliance
- Community outreach
- Budget management
- Relationship building
- Communication strategies
- Problem solving
- Time management
- Record keeping
Affiliations
- American Council on Exercise
- American Council on Sports Medicine
- P.A.C.E.
- Nutrition & Wellness Consultant AFPA
- National YMCA
Additional History
- Sr. Program Director, YMCA, Mansfield, MA, 01/01/00, 12/31/02, Organized outreach preschool classes and staff., Scheduled daily programs., Recruited and trained staff., Managed program budget.
- Program Director, Blackstone Valley Boys and Girls Club, Blackstone, MA, Maintained program budgets., Organized class schedules and memberships., Planned special events., Created new activities for after school programs and summer programs.
- Program Director, YMCA Community Center, Central Falls, RI, Maintained program budget summaries., Maintained class and membership statistics., Created new programs and activities., Responsible for team sports, special activities, certifications courses (CPR, Life Saving), swimming classes., Organized volunteers/scheduling.
Timeline
Program Coordinator
Skylark Senior Day Care
04.2025 - 08.2025
Activity Director
Pruitt Health Center
01.2025 - 03.2025
Lifestyle Director
Arch Amenities
10.2022 - 09.2024
Engagement Director
Camellia Place
08.2021 - 09.2022
Resident Engagement Director
Presbyterian Homes of Georgia
11.2020 - 08.2021
Rural Carrier
Federal Government - Postal Service
09.2018 - 10.2020
Concierge
Atlanta Braves Organization - The Delta Club
03.2018 - 09.2018
Head Athletic Trainer & Conditioning Specialist
The New England Patriots
08.2012 - 08.2017
Sr. Program Director
YMCA
01.2000 - 12.2002
Bachelor of Science - Exercise Physiology
Providence College
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