Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Director of Global Processes & Operations - Health Science Division/NSF
NSF INTERNATIONAL
Remote
08.2023 - Current
Responsible for leading regional operations teams and ensuring operational excellence in support of revenue-generating services
Development of highly efficient operational processes that resulted in a million dollars of cost savings per year for the division
Manages utilization of resources and ensuring all projects remain on target
Increased company revenue by 1 Million dollars per year by streamlining processes and implementing cost-saving measures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Worked with business unit leads to develop and prioritize new projects; integrate and implement new programs and service offerings and ensuring compliance with all government and company regulatory requirements.
Senior Manager Global Operations Health Sciences Certification/NSF International
NSF INTERNATIONAL
Remote
01.2021 - 08.2023
Responsible for the overall management and development of ISO accreditation, standards, and schemes for the department
This ensuring that the division maintains accreditation.
Principally responsible for department budget and ensuring that the department meets budget and AOP.
Directing the implementation of operational processes (customer entry to cert issuance) via collecting and identifying common issues across the health sciences team and developing solutions to increase efficiency and reduce costs
Leading a group of project management professionals to drive operational growth and design for the department via a standardized change management process utilizing agile project management principals
Development of data analytic tools and dashboards to provide Senior executive and VP level information in a clear and concise dashboard for review.
Audit Delivery Manager Retail Food and Supply Chain Food Safety/NSF International
NSF INTERNATIONAL
Remote
01.2012 - 01.2021
Responsible for aspects of the audit team from hiring, training, work allocation and performance management
The team consisted of full-time staff as well as contractors
Implementation and development of corporate wide projects or initiatives
Working with cross functional teams
Review budget and P&L sheets monthly and finding costs that are not assigned properly
Discovered contractor auditor with extremely high costs per audit hour that was directly impacting the margin and provided solutions to help reduce those costs
Recruit and select appropriate staff for open positions, develop and motivate work force to meet the needs of the department, and monitor and evaluate their performance
Accountable for the development of work plans and KPIs that are achievable for audit staff.
Food Safety Auditor Retail Food/NSF International
NSF INTERNATIONAL
Remote
01.2010 - 01.2012
Conduct food safety inspections/audits
Summarize and evaluate inspection/audit findings
Communicate findings/results of inspections/audits with client site management or appropriate client personnel
Develop effective work plans for the completion of assigned inspections/audits within a determined timeframe.
Quality Assurance / R&D Manager
MGI / Vitafreze
Sacramento, Ca
01.2008 - 01.2010
Ensuring the overall food safety and the strict quality standard of the product
Manage and lead the quality assurance staff to ensure that all the required tests and duties are performed
Manage the self-inspection process as well as third party inspections and regulator inspections
Answer any customer complaints or suggestions and ensure that any issues are resolved
Assist in the development of new products by working with suppliers to achieve new flavors/additives.
Education
Masters of Public Health -
Walden University
Bachelors of Nutrition -
California State University Sacramento
Skills
Power BI / Data Analytics
Financial Analysis
Budgeting
Excellent time management skills
Team Building
Conflict Management
Active Listener
Reliable
Ability to teach and Mentor
Public Speaking
Exceptional Communicator
REHS (registered environmental health sanitarian)
CPFS
Contract Management
Budget Control
Business Development
Timeline
Director of Global Processes & Operations - Health Science Division/NSF
NSF INTERNATIONAL
08.2023 - Current
Senior Manager Global Operations Health Sciences Certification/NSF International
NSF INTERNATIONAL
01.2021 - 08.2023
Audit Delivery Manager Retail Food and Supply Chain Food Safety/NSF International
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Director (Global Product, Business Strategy & Operations, GTMS Services) at VISA Inc.Director (Global Product, Business Strategy & Operations, GTMS Services) at VISA Inc.
<p>Spearheaded end-to-end deal management operations, including client onboarding and pricing negotiations.</p>
<p>Managed client relationships through clear communication and prompt issue resolution.</p>
<p>Coordinated with internal teams to ensure seamless flow of deal-related information.</p>
<p>Prepared and analyzed deal performance reports to identify improvement opportunities.</p>
<p>Approved quotations and contracts based on business viability and compliance standards.</p>
<p>Supervised documentation processes for high-value orders, maintaining a proper audit trail.</p>
<p>Led junior executives by assigning tasks, reviewing work, and providing mentorship.</p>
<p>Implemented strategies to enhance profitability and operational efficiency.</p> at Stainless Bazaar IND.PVT.LTD<p>Spearheaded end-to-end deal management operations, including client onboarding and pricing negotiations.</p>
<p>Managed client relationships through clear communication and prompt issue resolution.</p>
<p>Coordinated with internal teams to ensure seamless flow of deal-related information.</p>
<p>Prepared and analyzed deal performance reports to identify improvement opportunities.</p>
<p>Approved quotations and contracts based on business viability and compliance standards.</p>
<p>Supervised documentation processes for high-value orders, maintaining a proper audit trail.</p>
<p>Led junior executives by assigning tasks, reviewing work, and providing mentorship.</p>
<p>Implemented strategies to enhance profitability and operational efficiency.</p> at Stainless Bazaar IND.PVT.LTD