Ann Hoyt
Billerica,MA
Summary
Skilled Benefits Specialist with broad experience in employee benefits administration, including health and retirement plans. Demonstrated ability to analyze complex benefits information and communicate it effectively to employees. Skilled in ADP systems and effective communication, strong problem-solving skills, sound judgment, and decisiveness have resulted in improved efficiency and accuracy in benefits processing. Previous work shows significant impact on enhancing employee understanding of benefits packages and reducing procedural errors.
Overview
22
22
years of professional experience
Work History
Benefits Specialist
TRC Companies
Lowell, MA
10.2016 - Current
- Processed weekly and monthly audits to ensure data accuracy in the benefits enrollment and payroll systems.
- Collaborated with the HRIS team to ensure benefits data integrity and streamline processes.
- Communicated effectively via email, phone, and face-to-face with plan participants to answer questions and resolve issues pertaining to health and welfare, retirement, and general company benefits.
- Administered employee insurance and savings plans, working with insurance brokers and plan carriers.
- Processed invoices from vendors providing services related to benefit administration.
- Responsible for the setup and administration of Paid Sick Time regulations across the U.S. and parts of Canada.
- Review reports and tests regarding the Affordable Care Act (ACA), and ensure compliance.
- Created an annual communication strategy of all benefits to be shared through TRC's internal social media platform.
Benefits Specialist
Clarks Americas, Inc
Waltham, MA
01.2008 - 10.2016
- Responsible for the ADP Benefits systems and daily reviews, monitoring, including benefit loads, wire transfers, and portal issues.
- Responsible for processing and auditing the funding files for our retirement plan.
- Administration for 'Years of Service' awards.
- Organizer for Open Enrollment in the U.S. and Puerto Rico.
- Organizer for health fairs, including flu shots and biometric screenings.
- Administrator of the Paid Time Off for the region, including building the system structure for the PTO accruals in the ADP EV4/EV5 system.
Payroll Specialist/Payroll Supervisor
Clarks Americas, Inc
Waltham, MA
03.2003 - 01.2008
- I headed a team of four employees.
- Responsible for processing new hires, terminations, pay changes, etc.
- Processed and audited the weekly and monthly payrolls.
- Created and distributed a yearly payroll newsletter.
Education
Bachelor of Science - Business Management
Bridgewater State University
Bridgewater, MA05-2001
Skills
- Proficient in Excel and Word
- ADP EV6 Payroll systems and Reporting
- Documentation and reporting
- Verbal and written communication
- Employee relations
- Relationship building
Timeline
Benefits Specialist
TRC Companies
10.2016 - Current
Benefits Specialist
Clarks Americas, Inc
01.2008 - 10.2016
Payroll Specialist/Payroll Supervisor
Clarks Americas, Inc
03.2003 - 01.2008
Bachelor of Science - Business Management
Bridgewater State University