Ann Hsieh

· Responsible for overall Live Entertainment events logistics and production guidance which includes but not limited on schedule and lead per-production meetings to ensure workflow is progressing on all deliverables, note all production needs, outcomes of meetings, and broadcast to all stakeholders.

· Streamline department communication by creating and implementing a series of procedure catering to the Live Entertainment Department by 50%.

· In charged of developing and broadcast a master production schedule with major milestones and progress tracking for all holiday programming at both resort locations and the Theme Parks.

· Assist developers with any necessary sourcing of props, craft supplies, event needs for shows, etc. as needed.

· Managing show production contractor relationships throughout the production process and prioritize their needs against the overall event scope and stay within budget.

· Provide onsite supervision of others including planning, requirement, leadership / staff training, reviewing work, overseeing schedules, productivity, and ensuring that quality standards and expectations are maintained.

● Managed the scheduling and budgeting operations, and facilitated company rehearsals.

● Provided practical and organizational support to the directors, actors, designers, stage crew and technicians throughout the production process.

● Managed 90 plus of cast and crew members. Streamline production policy and procedures. Improving production efficiency by 80%.

● Served as the liaison between directors to communicate their goals to designers and the stage crew.

● Served as a liaison between directors, designers, and stage crew ensuring the effective communications and implementation of company goals.

● Supervised the quality of all productions and company shows during each performance.

● Developed effective procedures and practices for Carnival Cruise Line’s first state- of- the- art 45,000 sq/ft rehearsal studios which house over 1,300 team members annually.

● Built a series of systems from ground up that enhanced the facility’s efficiency from an operational standpoint by 80 % within three years.

● Served as company liaison between management and 3000 employees. Improving workplace wellness and moral by 90% over three years.

● Effectively created, conducted and enforced the procedures and policies for employee orientation and training.

● Created website plug for Carnival which provided the team members and staff with resources and information that enhanced the operational efficiency and the employees’ working experience and relations by 90%.

● Established and spearheaded the New Hire Orientation and Training by partnering with the HR department and communicating with Hotel/Entertainment Directors, and Crew Training Centers across 26 ships.

● Partnered with Human Resource, Crew Medical, and Legal Team to conceptualized medical and visa checking procedures and reduced the challenges by 85%.

● Built, negotiated, and managed vendor relationships including employee housing, food and beverage, security, housekeeping, and construction.

● Supervised and coordinated all events including corporate functions.

● Integral part of departmental budget meetings and cost management across all areas.

· Managed the day to day operations overseeing patient relations, scheduling, administrative duties, and office tasks.

· Developed and cultivated relationships with local hospitals resulting in 50% improvement in quality of service for patients.

Developed an organized filing system that enhanced work efficiency by 70%.