ANN M. JEZOWSKI
Middleton,MA
Summary
Dedicated mortgage and banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Loan Closer
Mortgage Network, Inc.
10.2001 - 11.2022
- Coordinated with closing agents on preparation and completion of closing disclosure and closing package.
- Confirmed loan compliance with all state and federal regulations and policies as well as lending product and program guidelines.
- Managed closing calendar, workflow and multiple priorities while meeting TRID guidelines.
- Calculated funding amounts, prepared and executed transfer of lender funds.
- Provided insight, direction and expertise to less experienced team members.
- Reviewed, responded and rectified Quality Control report and post-closing deficiencies.
- Collaborated with agents and legal professionals to resolve transactional and title issues.
- Handled as many as 120 closing files each month by effectively organizing, multitasking and prioritizing closing work under strict timelines.
- Communicated daily with loan officers, processors, underwriters and managers.
- Identified and analyzed defects and remediated issues by using established procedures and available resources.
Deposit Operations Specialist
North Shore Bank
07.1997 - 10.2001
- Prepared and processed wire transfer & ACH transactions and exceptions in accordance with applicable banking laws and regulations, company policies and procedures.
- Balanced and settled all ATM transactions.
- Ensured compliance with OFAC and BSA policies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted in training team members for system support, policies and procedures.
- Provided and maintained friendly and professional customer and employee assistance.
- Managed, researched and resolved account disputes and discrepancies.
- Reconciled general ledger accounts daily and prepared monthly report.
- Provided backup for other deposit operations employees.
Education
Certificates
Bachelor of Science - Business
Endicott College
Beverly, MASkills
- Multitasking abilities
- Strong problem-solving and decision making skills
- Advanced time management, organization and analytical skills
- Excellent customer service and communication skills
- Self-Motivated
- Teamwork and Collaboration
- Microsoft Office, working knowledge
Timeline
Loan Closer
Mortgage Network, Inc.
10.2001 - 11.2022
Deposit Operations Specialist
North Shore Bank
07.1997 - 10.2001
Certificates
Bachelor of Science - Business
Endicott College
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