Ann Johnston
Winston-Salem,NC
Summary
Driven and accomplished professional with a proven track record at Stroud and Panetti, enhancing office efficiency and implementing digital case management software. Skilled in data entry and time management, I excel in customer service, ensuring high satisfaction levels. Successfully managed financial operations and increased brand awareness as an attorney, demonstrating exceptional leadership and a positive attitude. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Office Assistant
Stroud and Panetti
06.2022 - 11.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Strengthened office organization by implementing new filing systems and digital case management software.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before
- Purchased and maintained office
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
Owner, Attorney
Law Office of Ann Johnston
08.1995 - 12.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Trained and developed team members to build human capital.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Interacted well with customers to build connections and nurture relationships.
Judicial Law Clerk
Commonwealth of Massachusetts, Boston, Massachuset
08.1974 - 08.1975
- Researched laws, court decisions and other documents relevant to cases before court to aid the judge in preparing written, appellate decisions.
Education
J.D. - Law
Suffolk University School of Law
Boston, MA05.1981
Bachelor Of Arts - Political Science And Economics
Wellesley College
Wellesley Hills, MA05.1976
Skills
- Positive Attitude
- Time Management
- Data Entry
- Customer Service
Certification
Certified MA attorney for court assignments in criminal defense, mental health, and family and juvenile matters.
Guardian ad Litem for court assignments to report to investgation concerning troubled families
Timeline
Office Assistant
Stroud and Panetti
06.2022 - 11.2022
Owner, Attorney
Law Office of Ann Johnston
08.1995 - 12.2021
Judicial Law Clerk
Commonwealth of Massachusetts, Boston, Massachuset
08.1974 - 08.1975
J.D. - Law
Suffolk University School of Law
Bachelor Of Arts - Political Science And Economics
Wellesley College
Certified MA attorney for court assignments in criminal defense, mental health, and family and juvenile matters.
Guardian ad Litem for court assignments to report to investgation concerning troubled families
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