ANN JUNCA
Lafayette,LA
Summary
My goal is to utilize my 15 years of experience as an HR Manager including my experience in Payroll, Benefits, Risk Management, Accounts Payable and Receivable, Incident Reporting, Supervising skills, tracking budgets in different departments, reconciling petty cash, tracking credit card expenses, and other daily situations as they arise.
Overview
11
11
years of professional experience
Work History
HR Manager/Payroll/Office Manager
The Carpenter Health Network
01.2020 - 01.2023
- Executed employee onboarding and orientation processes for new hires.
- Managed recruitment processes to attract top healthcare talent.
- Facilitated employee training and development programs for staff growth.
- Ensured compliance with labor laws and healthcare regulations consistently.
- Provided guidance on conflict resolution and employee relations issues.
- Collaborated with leadership on strategic workforce planning initiatives.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Conducted interviews to select candidates for various department managers.
- Coordinated interview schedules to streamline hiring activities.
- Managed accounts receivable by coding invoices and reconciling petty cash.
- Oversaw payroll processing with accurate timesheet verification.
- Assisted in budgeting for Dietary department to optimize resource allocation.
- Addressed operational issues in Plant Operations, including diesel tank inspections.
- Facilitated critical discussions and meetings regarding terminations and operational matters.
Assistant Executive Director/HR Director/Payroll/Office Manager
Omega Senior Living
01.2018 - 01.2020
- Directed daily operations in memory care facilities, ensuring seamless departmental functions.
- Managed training, interviewing, onboarding, and orientation for staff across two facilities.
Conducted background checks, billing, payroll, and timekeeping verification for operational accuracy.
Oversaw accounts payable coding and staffing to maintain optimal workforce levels.
- Collaborated with vendors to secure resources and enhance service delivery.
- Engaged in community outreach initiatives, promoting nonprofit functions such as Alzheimer’s walk and Meals on Wheels.
- Participated in local events to foster relationships and raise awareness about memory care services.
- Developed community outreach programs to engage residents and families effectively.
- Facilitated communication between departments to improve operational workflows.
- Implemented resident feedback systems to enhance care quality and satisfaction.
- Provided administrative support for the executive director, including handling emails, scheduling appointments, and managing calendars.
- Ensured that all safety standards were met throughout the organization's facilities.
- Resolved conflicts among staff members or customers related to products or services provided by the company.
- Conducted meetings with staff to ensure operational objectives were met.
- Maintained confidential records in accordance with applicable laws and regulations.
- Coordinated activities between departments to facilitate efficient operations.
- Assisted in developing marketing strategies to promote awareness of the organization's mission and services offered.
- Oversaw all aspects of human resources functions such as recruitment, training, and payroll administration.
- Recruited, hired, and trained employees on operations and performance expectations.
- Promoted public awareness of mission through outreach, advocacy and online presence.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
HR Director/Payroll/AP
Franklin Healthcare Center
01.2012 - 01.2018
- HR functions including payroll, accounts payable, drug screening, onboarding, orientation, interviewing, background checks, reconciliation, credit card tracking for six departments, etc.
- Implemented employee engagement programs to enhance workplace culture.
- Managed performance appraisal systems to ensure fair evaluations.
- Facilitated conflict resolution between employees and management teams.
- Collaborated with leadership to align HR practices with business objectives.
- Managed payroll processing activities including timesheets, garnishments, tax withholding calculations.
- Conducted employee orientation programs to introduce new hires to company policies and procedures.
- Maintained personnel records according to federal and state guidelines while ensuring confidentiality of information.
- Developed and managed the HR department budget.
- Collaborated with other departments to support their business objectives through effective HR initiatives.
- Assisted with workers' compensation claims investigations by gathering evidence related to incidents or injuries reported by employees.
- Facilitated employee dispute resolution processes by providing mediation services when necessary.
- Reviewed job descriptions for accuracy and relevance to ensure legal compliance.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Held exit interviews and documented information discussed with employees.
- Directed HR programs, policies and processes to improve operational efficiency.
- Recruited new employees and built relationships, driving visibility.
Education
Some College (No Degree) - Business
SLCC
LafayetteSome College (No Degree) - Health Administration
University of Louisiana At Lafayette
Lafayette, Louisiana, LASkills
- Employee onboarding
- Recruitment processes
- Payroll administration
- Compliance management
- Performance management
- Human resources strategy
- Effective communication
- Problem solving
- Staff training
- Attention to detail
- Conflict resolution
- Operational efficiency
- Benefits administration
- Onboarding and orientation
- HR policies and procedures
- Background checks
- Employee evaluations
- Employee relations
- Regulatory compliance
- Training development
References
References available upon request.
Timeline
HR Manager/Payroll/Office Manager
The Carpenter Health Network
01.2020 - 01.2023
Assistant Executive Director/HR Director/Payroll/Office Manager
Omega Senior Living
01.2018 - 01.2020
HR Director/Payroll/AP
Franklin Healthcare Center
01.2012 - 01.2018
Some College (No Degree) - Business
SLCC
Some College (No Degree) - Health Administration
University of Louisiana At Lafayette