Ann-kiersty Imbeah
Spring,TX
Summary
Accomplished and dedicated professional with over 5 years of compliance and administrative experience within different organizations. I am a confident and personable professional who excels at prioritizing competing multiple tasks simultaneously and following through to achieve project goals. I am capable of quickly establishing rapport by utilizing excellent leadership and interpersonal skills while adapting to different situations in a quick and professional manner.
Overview
18
18
years of professional experience
Work History
CLP Compliance Manager
Access TeleCare
07.2023 - Current
- Collaborate with both internal and external stakeholders regarding compliance with credentialing standards
- Conduct regular audits and review of ATC Credentialing database to identify and address any compliance issues
- Work closely with outside vendors on DEA Applications and select state medical license applications - ensuring all necessary documentation has been submitted
- Train and develop vendors on initial DEA and select state medical license processes while also monitoring progress to ensure success
- Communicate with licensing boards and Federal Authorities where necessary to ensure a smooth application process
- Provide training and education where needed to Credentialing Staff on the importance of complying with state and federal regulations.
- Prepared records and data for regular audits.
Licensing Team Lead
Radiology Partners
04.2021 - 07.2023
- Responsible for leading licensing team in daily tasks and assigning daily tasks to team members
- Generate licensing reports for the team to highlight both individual and team performance and to identify areas that need improvement
- Review team members’ work for quality to ensure that all guidelines are being met and applied in the various licensure applications
- Assist team members and other departments within the organizations with any licensing queries or training that is needed
- Liaise and work closely with Legal Department in reporting adverse board actions and malpractice settlements on behalf of Physicians
- Ensure compliance with various medical board and Federal Agencies rules and statutes in regards to license maintenance and procurement
- Handles confidential material with a high level of discretion and care
- Responsible for new team member training and perform other tasks assigned by management
- Able to follow instructions and work efficiently both in a team setting and individually.
Credentialing & Quality Assurance Specialist
Radiology Partners
04.2018 - 03.2021
- Apply to medical boards and other federal and state entities for medical licenses for Providers and act as a liaison to ensure successful completion of applications
- Compile and maintain current and accurate data for all providers
- Maintain copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers
- Maintain knowledge of medical boards and hospital specific requirements for credentialing providers
- Tracks certification and professional liability expirations for all providers to ensure timely renewals
- Coordinate with hospitals, medical boards and radiologists to complete credentialing process, including any additional documentation, verifications, references, and applications necessary to complete process
- Ensure Providers are compliant with medical boards rules and hospital bylaws through quarterly update.
Credentialing and Contracting Coordinator
Oncology Consultants
05.2017 - 04.2018
- Assisted with and negotiated fee for service and value-based contracts with both federal and private payors
- Acted as a liaison and point of contact for the insurance companies
- Negotiated LOAs with insurance companies on behalf of Patients
- Initiated and maintained effective channels of communication with both internal and external partners
- Assisted in resolving provider service complaints
- Researches problems and negotiates with internal/external partners/customers to resolve escalated issues
- Maintain and manage credentialing process using credentialing software
- Maintain current database of Providers ensuring all credentials are up to date and accurate
- Process and submit initial credentialing appointments and reappointments to various hospitals and payers within the greater Houston area
- Inform Hospitals and Payers of any demographic changes to ensure accurate and current information is conveyed in a timely fashion
- Keep Providers up to date with monthly updates received from Hospitals and Payers.
Instructional Assistant
University of Houston-Clear Lake
01.2017 - 05.2017
- Support with faculty research projects; engage in literature searches
- Prepared PowerPoint Presentation for lectures
- Involved in the development of new material for department courses
- Contributed to the development of appropriate teaching materials to ensure content and methods of delivery meet learning objectives
- Assisted with internship program by collating all the student information needed for an internship in a given semester
- Engaged in professional development as appropriate and regularly updated subject related knowledge base
- Set up meeting rooms for internship progress meetings between Professor and students.
Insurance Verification Support
Oncology Consultants
12.2016 - 02.2017
- Verified medical insurance of patients to ensure procedures are covered by insurance
- Entered Patients’ details onto NextGen practice management system
- Updated patients’ details to ensure coverage is accurate
- Managed confidential patient information while adhering to regulations.
Administrative Intern
Prevent Blindness Texas
06.2016 - 11.2016
- Assisted about 100 clients seeking services and process applications for vision services daily
- Support Program Staff in researching and developing sustainable vision care resources
- Planned and implemented events relating to vision health which included vision screenings, educational presentations, community health events and outreach/marketing events
- Coordinated with charitable organizations during the marketing phase of the annual eye stroll for vision program at the Houston Zoo
- Attended educational or community related meetings and seminars
- Application to various organizations for grants and donations to assist with charitable events throughout the year.
Legal Administrative Officer
Ministry of Justice – Luton County Court
10.2008 - 05.2014
- Acted as a liaison between the Judiciary, Attorneys and various government agencies to coordinate the functions of the court
- Coordinated the Judges’ diaries for an effective utilization of their time and successfully updated the training manual on listing Court Cases to help new employees
- Examined legal documents submitted to courts for adherence to laws and court procedures
- Prepared and issued Court orders, such as probation orders, divorce decrees etc
- Trained new employees on the Court’s standard operating procedures
- Verified and tracked all deadlines for the Court region to facilitate a smooth workflow
- Key part of a project management team that oversaw the overhaul of the court listing system making it more effective thereby increasing productivity by 20%
- Assisted manager in implementing changes to the workflow system that increased productivity by 15% and ensured work was always completed within the 5-business day limit
- Answered inquiries from the public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees etc.
Administrative Officer
Galbraith Branley Solicitors
10.2006 - 08.2007
- Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheets, database, or presentation software
- Attended meetings to record minutes and then compile, transcribe and distribute the minutes of meetings, managed lawyers, and senior partners' daily schedules
- Developed procedures and training materials to ensure staff expectations were clear regarding performance and workflows
- Managed the supply chain for the firm by making sure that stationary and other office supplies were always up to date leading to a 10% reduction in stationary wastage
- Liaised with various governmental agencies in pursuance of daily functions to ensure the smooth running of the Office.
Education
Master of Healthcare Administration -
University of Houston Clear Lake
05.2017
Postgraduate Diploma in Legal Practice -
The College of Law
London, United Kingdom08.2008
LLB Law -
Essex University
Colchester, United Kingdom07.2006
Skills
- Training and education
- Internal Audit
- Teamwork and Collaboration
- Compliance Monitoring
- Legal Research
- Regulatory Standards
- Problem-solving abilities
- Time Management
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
Affiliations
- American College of Healthcare Executives, 06/01/2015, Present
- Healthcare Financial Management Association, 08/01/2016, Present
Certificatesandlicenses
Lean Six Sigma Yellow Belt – 2016
Timeline
CLP Compliance Manager
Access TeleCare
07.2023 - Current
Licensing Team Lead
Radiology Partners
04.2021 - 07.2023
Credentialing & Quality Assurance Specialist
Radiology Partners
04.2018 - 03.2021
Credentialing and Contracting Coordinator
Oncology Consultants
05.2017 - 04.2018
Instructional Assistant
University of Houston-Clear Lake
01.2017 - 05.2017
Insurance Verification Support
Oncology Consultants
12.2016 - 02.2017
Administrative Intern
Prevent Blindness Texas
06.2016 - 11.2016
Legal Administrative Officer
Ministry of Justice – Luton County Court
10.2008 - 05.2014
Administrative Officer
Galbraith Branley Solicitors
10.2006 - 08.2007
Master of Healthcare Administration -
University of Houston Clear Lake
Postgraduate Diploma in Legal Practice -
The College of Law
LLB Law -
Essex University
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