Ann King
Encinitas,CA
Summary
Hardworking and reliable eCommerce Specialist with strong ability in website optimization. Offering excellent technical abilities and quickly mastering new skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
E-Commerce Specialist and Web Development
Gatorz Eyewear
Carlsbad, CA
12.2018 - Current
- Perform website design, development, implementation, and maintenance
- Design and implement strategies to increase website conversion rate
- Identify, recommend, and implement improvements to web-based systems
- Gather data and create reports using site analytics tools (e.g
- Shopify Plus, Google Analytics, and HubSpot Analytics) and content management tools
- Increased Amazon sales to company goals by creating and implementing advertising campaigns and product listing improvements
- Execute customer support strategies for current and future web enhancements and upgrades
- Worked with the customer service team to develop support, warranty, and returns ticketing system through HubSpot
- Provide technical assistance to internal departments
- Understands and works with peripheral elements of assigned software work products (runtime environments, databases, networks)
- Responsible for troubleshooting software problems and providing solutions to overcome those problems using the latest technologies
- Responsible for DTC and B2B business system development including research, managing the integration process, and ensuring system maintenance.
Customer Service & E-Commerce Sales
Liquid Eyewear
Carlsbad, CA
09.2017 - 12.2018
- Assist in the development of digital stories in alignment with merchandising and marketing strategies
- Execute regular data scrubs for key accounts to improve product presence
- Established Amazon sales channel including business registration and store creation
- Manage web cadence based on the priority of messaging and ensure multi-channel consistency
- Provide technical and e-commerce administration assistance to our internal team
- Answered customer questions.
Education
Bachelor of Science in Computer Science -
CA State University San Marcos
Skills
- Front end development using HTML, JavaScript, and AJAX-driven web applications
- Search Engine Optimization
- Performance reporting
- Website Maintenance
- Promotions planning
- Inventory Management
- Analytical Skills
- Problem-solving abilities
Socials - Linkedin
anncking
Timeline
E-Commerce Specialist and Web Development
Gatorz Eyewear
12.2018 - Current
Customer Service & E-Commerce Sales
Liquid Eyewear
09.2017 - 12.2018
Bachelor of Science in Computer Science -
CA State University San Marcos
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