Summary
Overview
Work History
Education
Skills
Timeline
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Ann Kohman

Ann Kohman

Minneapolis,MN

Summary

Proven multitasker and team player, excelled at Chanticlear Pizza Grill by enhancing customer service and maintaining high hygiene standards. Leveraged strong communication and POS system proficiency to boost dining experiences, cultivating loyal clientele and resolving complaints efficiently. Achieved seamless service transitions, demonstrating reliability and an engaging personality.

Overview

17
17
years of professional experience

Work History

Chanticlear Piozza Grill

Chanticlear
05.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Bartender

VFW Isanti
05.2018 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma -

Minnetonka Senior High School
Minnetonka, MN
05.1998

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Liquor, beer, and wine knowledge
  • Team player attitude
  • Patience and Tolerance
  • Clear and effective communication
  • Outgoing Personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Engaging personality
  • Payment Processing

Timeline

Chanticlear Piozza Grill

Chanticlear
05.2023 - 05.2024

Bartender

VFW Isanti
05.2018 - 05.2023

High School Diploma -

Minnetonka Senior High School

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Ann Kohman