Ann Lam
Tridentcare Health Services
2
years of professional experience
1
Certification
2
Languages
Competency in venipuncture and capillary puncture, specimen
processing, and aseptic technique. Accustomed to working in customer
service and strongly adhering to safety standards.
Work History
Mobile Phlebotomist
3 Months- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including elderly patients and those with challenging veins.
- Collected blood samples from patients in various settings, ensuring compliance with safety protocols.
- Maintained accurate patient records and documentation to support laboratory processing and reporting.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Starbucks Barista
6 Months- Prepared and served high-quality beverages according to customer specifications and FDA standards.
- Ensured cleanliness and organization of workstations and dining areas.
- Operated espresso machines and other coffee equipment efficiently.
- Assisted customers with menu selections and provided excellent service.
Phlebotomist Technician
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Promoted positive atmosphere within phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Supported quality assurance efforts through diligent documentation of all relevant information during the collection process, ensuring accurate test results for patients and providers.
Phlebotomist Technician
- Effectively performed 50 Venipunctures using butterfly, syringes, and straight needles.
- Prevented patient safety issues such as mislabels with thorough checks and double checks of patient information
- Adhered to approved procedures, ensuring quality specimens were safely collected.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment
Education
Phlebotomy Certified - Phlebotomy
High School Diploma
Skills
• Venipuncture & Capillary draws
• Medical terminology and safety
protocols
Specimen labeling & handling
• Patient preparation & support
• Data entry
• Strong interpersonal
communication & teamwork
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Mobile Phlebotomist
Tridentcare Health Services
03.2026 - 06.2026Read More
Starbucks Barista
Safeway
11.2024 - 05.2025Read More
Phlebotomist Technician
Vallejo Adult School
04.2024 - 04.2024Read More
Phlebotomist Technician
GCC Laboratory
04.2024 - 04.2024Read More
CALRegional
Phlebotomy Certified from Phlebotomy
Read More
Jesse M. Bethel
High School Diploma
Read More