Yzears of pprofessional experience
Ann Laster
Executive Administrator
Hixson,TN
Overview
15
15
20
20
years of post-secondary education
Work History
Account Specialist
University of Tennessee at Chattanooga – Dept. of Music
Chattanooga
07.2015 - Current
- Perform Concur and travel tasks; create purchase orders and contracts, including ordering and entering supplies in ESM; create assets, update departmental space and inventory in IRIS; manage and reconcile 28-34 budgets and payroll each month, for almost $2 million
- Oversee departmental budgets, expenditures, and encumbrances
- Highly skilled at investigative techniques, resolving issues, problem solving
- Manage account receivables and payables and invoicing through IRIS; process vendor assignments and payments, including foreign vendors; manage and reconcile multiple procurement card statements, and enter deposits in IRIS and deliver to the Bursar’s office
- Time entry for biweekly, monthly, and student employees; supervise staff and staff employees
Interim Director
Cadek Conservatory of Music @ UTC
07.2014 - 07.2015
- At the request of Dr
- Richard Brown, retained a student enrollment of over 300 students aged four years through adults, well-received and highly respected by parents and faculty
- Managed budgets and oversaw financial processing within the department and jointly managed enrollment utilizing systems within Center for Professional Education.
Administrative Assistant
Cadek Conservatory of Music @ UTC
06.2009 - 06.2013
- Performed various administrative tasks, including Banner and Taleo.
Timeline
MBA - Business Management
University of Tennessee At Chattanooga
01.2020 - 12.2022
Account Specialist
University of Tennessee at Chattanooga – Dept. of Music
07.2015 - Current
Interim Director
Cadek Conservatory of Music @ UTC
07.2014 - 07.2015
Administrative Assistant
Cadek Conservatory of Music @ UTC
06.2009 - 06.2013
Bachelor of Science - Human Resource Management
University of Tennessee At Chattanooga
08.2004 - 05.2012
Bachelor of Science - Business Management
University of Tennessee At Chattanooga
08.2003 - 05.2013
Summary
Results-driven professional with extensive experience in account management. An established ability to develop strong client relationships and implement effective strategies that drive business growth. Known for collaborative efforts and adaptability in dynamic environments, with strong analytical and communication skills. Additionally, Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about University administrative policies and procedures, including documentation requirements.
Dynamic executive assistant with years of experience in customer service. Highly organized professional, and establishes relationships with customers. Stays calm under pressure. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Education
MBA - Business Management
University of Tennessee At Chattanooga
Chattanooga, TN 01.2020 - 12.2022
Bachelor of Science - Business Management
University of Tennessee At Chattanooga
Chattanooga, TN 08.2003 - 05.2013
Bachelor of Science - Human Resource Management
University of Tennessee At Chattanooga
Chattanooga, TN 08.2004 - 05.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Financial Management
Customer Service
Project Management
Employee Management
Analytical Thinking
Documentation And Reporting
Customer Relationship Management
Decision-Making
Negotiation
Customer Relations
Issue Resolution
Team Building and Leadership
Operational leadership
Budget Creation
Business Administration
Employee Motivation
Operations Management
Staff Management
Financial Administration
Budget Administration
Human Resources Management
Contract Management
Fiscal Management
Vendor engagement
Teamwork and Collaboration
Team Leadership
Administrative Management
Relationship Building
Budget Development
Inventory Management
Cost analysis and savings
Staff hiring
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