Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
OfficeManager

Ann Lester

Tracy,CA

Summary

Office Manager Position, using my unique skills and experience to benefit my employer

Overview

19
19
years of professional experience

Work History

Office Manager

Miracle Ear Hearing
01.2020 - 04.2025
  • Front Office Administration, patient scheduling using Sycle Net database, phones, cleaned hearing aids, kept inventory of Hearing Aids/accessories, did month reporting. Called data base to promote new appointments, kept patient files and archived files. Attended training meetings weekly sales meetings, assisted Hearing Care Professional in sales process taking payment and financing purchases Ordered office supplies and made sure we were well stocked.

Patient Care Coordinator

Beltone Hearing Aids
10.2016 - 01.2020
  • Front Office Patient Care Coordinator, scheduled and greet patients. General Office, tracked inventory, order supplies, followed-up with patients as they rescheduled and/or cancelled. Confirmed daily appointments basically the same job as I had at Summit Hearing - owner retired and Corporate took over

Office Manager

Summit Hearing Center
09.2014 - 09.2016
  • Front office patient care and scheduling, processed payroll, accounts receivable and payable

Admin Assistant

Various Temporary Assignments
04.2006 - 12.2013
  • Unable to find full-time permanent work during the recession. Provided administrative support for Senior Management and staff during various temporary assignments. Arranged worldwide travel, scheduled appointments, calendar management, expense reports, and spreadsheets, phones, ordered office supplies, coordinated events and general office. Recruited and scheduled appointments from select database at call center.

Education

High School Diploma - undefined

Newark High School
Newark, CA

Skills

  • Provide Administrative Support to management
  • Adapt easily to changing priorities/multi-tasking
  • MS Word and Excel
  • Excellent communication skills and customer awareness
  • Work equally well as a team player or independently
  • Enjoy follow-up and project management responsibilities

Additional Information

During my career I coordinated City Projects, in the Public Works Dept. processed docs/bids in the Development Department of a fast food chain from site selection to grand opening.

Timeline

Office Manager

Miracle Ear Hearing
01.2020 - 04.2025

Patient Care Coordinator

Beltone Hearing Aids
10.2016 - 01.2020

Office Manager

Summit Hearing Center
09.2014 - 09.2016

Admin Assistant

Various Temporary Assignments
04.2006 - 12.2013

High School Diploma - undefined

Newark High School

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Ann Lester