Summary
Overview
Work History
Education
Skills
Volunteer doing pet theraphy as part of Pets on Wheels
Timeline
Generic

Ann Magallanes

Severn,MD

Summary

Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs an empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel within the school district. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

9
9
years of professional experience

Work History

Environmental Case Manager

Anne Arundel Health Department
Glen Burnie , MD
01.2023 - Current
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Collaborated with community members to provide helpful resources to suit family needs.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Maintained detailed case histories, metrics, and reports to meet strict standards.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Documented data and completed accurate updates to case records.

Interpreter

Anne Arundel School District
Annapolis , MD
06.2018 - Current
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Facilitated communication between school district personnel and Spanish-speaking families for IEP, therapy, special events
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained excellent attendance record, consistently arriving to work on time.

Administrative Assistant

GP Strategies
Columbia , MD
05.2015 - 11.2016
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed billing and coding
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Responded to customer concerns and questions on daily basis.

Administrative Assistant

Sodexo
Fort Meade , MD
06.2014 - 10.2014
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Handled daily entries UFS, cash deposits, invoices, and direct pay approval.
  • Handled daily entries market connection, reconciled invoices, approved invoices
  • Copy all weekly registers cash receipts and Z reading to input information to UFS.

Education

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Online
07.2023

Associate of Arts - Liberal Arts And General Studies

Anne Arundel Community College
Arnold, MD
05.2019

Skills

  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Attention to Detail
  • Teamwork and Collaboration
  • Team building
  • MS Office
  • Multitasking Abilities
  • Organization and Time Management
  • Decision-Making
  • Clerical Support

Volunteer doing pet theraphy as part of Pets on Wheels

Therapy dogs are dogs who go with their owners to volunteer in settings such as schools, hospitals, and nursing homes. From working with a child who is learning to read to visiting a senior in assisted living, therapy dogs and their owners work together as a team to improve the lives of other people.

Timeline

Environmental Case Manager

Anne Arundel Health Department
01.2023 - Current

Interpreter

Anne Arundel School District
06.2018 - Current

Administrative Assistant

GP Strategies
05.2015 - 11.2016

Administrative Assistant

Sodexo
06.2014 - 10.2014

Bachelor of Science - Human Resources Management

University of Maryland Global Campus

Associate of Arts - Liberal Arts And General Studies

Anne Arundel Community College
Ann Magallanes