Assistant
West Jamaica Conference
2016 - 2019
- Coordinated logistical support for events, ensuring smooth operations and adherence to timelines.
- Managed communication between departments, facilitating efficient information flow and collaboration.
- Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
- Streamlined office procedures, improving workflow efficiency and reducing response times.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.