Ann-Marie Caston
Evans,GA
Summary
Offering detail-oriented and dependable approach with commitment to learning and growth in dental environment. Brings foundational understanding of dental procedures and sterilization techniques, with ability to quickly adapt and apply new information. Ready to use and develop organizational skills and patient care in an Orthodontic Assistant role.
Overview
17
17
years of professional experience
Work History
Surgical Dental Assistant
Center for Oral and Maxillofacial Surgery
03.2019 - Current
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Ensured optimal patient safety through vigilant monitoring during surgeries and timely assistance to the surgeon.
- Upheld strict compliance with infection control protocols, ensuring a clean and safe environment for patients and staff alike.
- Promoted a positive clinic environment with exceptional customer service skills when interacting with patients and families.
- Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
- Demonstrated proficiency in utilizing advanced dental technology during surgical procedures for increased accuracy and effectiveness.
Customer Service Representative/Teller
Queensborough National Bank
01.2017 - 03.2019
- Provided prompt, efficient and accurate transactions
- Recommend products for customer based on needs
- Balance cash drawer daily
- Open new accounts and other various customer service duties
Teller II
South State Bank (Formally Georgia Bank & Trust)
01.2015 - 11.2017
- Execute customer transactions, including deposits, withdrawals, and official checks
- Run vault transactions when Teller Supervisor was out of the branch
- Organized, stocked and maintained the teller window area
- Collected customer loan payments
- Maintained friendly and professional customer interactions
- Answer incoming branch phone calls
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Engaged with customers in a sincere and friendly manner
Teller/Customer Service Representative-Roving Staff
Georgia Bank & Trust
01.2014 - 01.2015
- Travel from branch to branch depending on demand
- Execute customer transactions, including deposits, withdrawals, and official checks
- Open accounts and maintenance existing accounts
- Complete Wire Transactions
- Understand the products and services the bank offers
Leasing Consultant
Walden Glen Apartments-Michelson Realty
01.2014 - 12.2014
- Completed final move-out walk-throughs for tenants
- Introduced and monitored effective lease renewal programs
- Carefully screened applicants for tenancy
- Verified that all customer complaints were handled promptly and appropriately
- Maintained a sufficient number of units so that they were market-ready at all times
- Followed up on delinquent tenants and coordinated collection procedures
Receptionist/Assistant
Salon at Surrey
01.2014 - 12.2014
- Answer incoming phone calls
- Schedule appointments
- Balance cash drawer
- Check clients in/out upon arrival and departure
- Sell retail products
Retail Consultant
Sprint
01.2012 - 12.2013
- Interact with customers daily
- Sell phones, plans and accessories
- Balance cash drawer
- Processed cash and credit payments rapidly and accurately
- Greeted customers in a timely fashion, while quickly determining their needs
Assistant Manager
Palm Beach Tan
01.2008 - 12.2011
- Supervise and train employees, hiring new employees
- Create weekly schedules
- Insert and restock inventory
- Sell memberships, upgrades, and products
- Completed all cleaning, stocking and organizing tasks in assigned store
- Recommended merchandise to customers based on their needs and preferences
- Contacted other store locations to determine merchandise availability
- Engaged with customers in a sincere and friendly manner
- Built relationships with customers to increase likelihood of repeat business
- Prioritized helping customers over completing other routine tasks in the store
Education
Dental Assisting
Careers in Dentistry
Martinez, GA11-2018
Skills
- Oral surgery procedures
- Surgical assisting
- Patient care
- Critical thinking
- Team Player
- Excellent Communication Skills
- Reliable, Friendly, Energetic
- Multitasking, organization, and self motivation
Timeline
Surgical Dental Assistant
Center for Oral and Maxillofacial Surgery
03.2019 - Current
Customer Service Representative/Teller
Queensborough National Bank
01.2017 - 03.2019
Teller II
South State Bank (Formally Georgia Bank & Trust)
01.2015 - 11.2017
Teller/Customer Service Representative-Roving Staff
Georgia Bank & Trust
01.2014 - 01.2015
Leasing Consultant
Walden Glen Apartments-Michelson Realty
01.2014 - 12.2014
Receptionist/Assistant
Salon at Surrey
01.2014 - 12.2014
Retail Consultant
Sprint
01.2012 - 12.2013
Assistant Manager
Palm Beach Tan
01.2008 - 12.2011
Dental Assisting
Careers in Dentistry
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