Ann-Marie Gonzales
Garden Grove,CA
Overview
9
9
years of professional experience
Work History
Security Officer
Disneyland Resort
10.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security/Shift Supervisor
CSC- Contemporary Services Corporation
01.2016 - Current
- Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
- Performed post-event tasks such as providing costumers help finding vehicles, and directing traffic to exits.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Processed payments, checked tickets and directed guests to locations.
- Worked with PD to maintain a safe event space.
- Transported ADA guests and Elderly when needed.
- Secured VIP and backstage area during concerts and performances.
- Deployed staff and assigned task locations at venues
Security Officer
City Security
07.2020 - 12.2022
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Security And Loss Prevention Services
Los Angeles Technology Center
Los Angeles, CA06.2020
Skills
- First Aid/CPR
- Supervisor Training for venues
- Taser Training
- Pepper Spray Training
Timeline
Security Officer
Disneyland Resort
10.2021 - Current
Security Officer
City Security
07.2020 - 12.2022
Security/Shift Supervisor
CSC- Contemporary Services Corporation
01.2016 - Current
Security And Loss Prevention Services
Los Angeles Technology Center