Summary
Overview
Work History
Education
Skills
Timeline
MILITARY SERVICE
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: Ann-Marie : Retzlaff.

Waupaca,WI

Summary

Dynamic Project Coordinator at BBCC with a proven track record in problem-solving and project coordination. Successfully conducted market analysis and established selection criteria, enhancing client engagement. Detail-oriented and adept at fostering collaboration, I excel in creating efficient communication channels, driving project success, and ensuring shareholder satisfaction.

Overview

15
15
years of professional experience

Work History

Wisconsin Project Coordinator, 2026

BBCC
10.2024 - Current
  • Researched over twenty potential locations for the Wisconsin-Project.
  • Conducted market research and analysis for each city to determine the traffic flow, access, market/client/member potential and growth.
  • Created selection criteria based on buyer's/owners' volition and goals, as other state projects were established and opened for new clients/members in a fluctuating market.
  • Created documents with Microsoft Office, Excel, Word, and Google-docs.
  • Liaised between essential staff, community information/feedback, sellers, share-holders, and start up groups by proficient uses of social-media and streaming platforms, such as Youtube, Substack, Patreon, StreamYard, X, and Circle.
  • Participated and provided firsthand knowledge and feedback to the other team leaders, educators, marketing, finance and education-club owners/operators in weekly team collaboration through regular meetings, fostering a positive work environment for increased productivity and information feedback loop with Google Meet up, Zoom, Streamyard, and FreeConferenceCall.com.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created primary site visit for buyer/investors in Wisconsin and continue the education process as the boots on the ground operator for Wisconsin.
  • Continue self-study and growth on Federal and State legislative initiatives, focusing on Wisconsin-leaders and fore-runners.
  • Educate others on history of money, banking laws, legislative acts, how our current monetary system works and current legislative-, Wisconsin-, and global-initiatives.
  • Establishing meet ups, informal gatherings for People who want to learn about Bitcoin and crypto-currency.

Volunteer Life Coach

Self.
04.2022 - Current
  • Established strong rapport with all walks of People while navigating the worst of scenarios; excellent interpersonal skills.
  • Fostered trusting and supportive life-coach and counseling-type relationships, offering hope, laughter, and love.
  • Encouraged People to set and achieve reasonable goals on daily/weekly/monthly basis.
  • Helped People organize their legal documents and sequences of events; aided People in writing their story in an affidavit, and draft motions and legal documents to take to their counselors, medical appointments, child-support agencies, and other community support.
  • Utilized active listening skills to identify underlying trauma, especially childhood sexual trauma and abuse, and provide love, encouragement, coping strategies to the best of my abilities, under extreme circumstances; learned about many Federal, State, and Local Community Support Agencies for mostly low-income populations and Veteran support.
  • Helped People determine the root cause of life-issues in an open and non-judgmental environment, and work through them as best as we could.
  • Where and when appropriate, helped to identify better life management tools and coping skills to handle daily needs and specific stressors.
  • Provided reading and faith-based readings to the best of my knowledge and ability to help People strategize and navigate a better path for them and their children/families.
  • Facilitated between staff, health department, and ancillary staff, to advocate for the People, for better healthcare, mental health and nutritional support.
  • Identified, researched, reported sex/child/human/drug-trafficking networks in Northeastern Wisconsin

Property Manager

Twin Oaks, LLC
02.2024 - 05.2024
  • Sorted, organized, cleaned multiple buildings and outside areas on twenty-acre property for a wedding and event venue.
  • Conducted initial market analysis for the property owner for the venue.
  • Created initial pricing strategy for the property owner, based on owner's timeline for the first event.
  • Conducted a logistical-assessment of the property to determine immediate needs to get the venue started i.e. electrical, plumbing, septic, HVAC, maintenance, marketing, landscaping, staffing.
  • Coordinated initial maintenance and repair jobs all ready in progress on property with existing tenants.
  • Liaised between tenants, repairmen, manual laborers, and property owner for more efficient and coordinated work.
  • Attempted to establish positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Identifying areas for improvement and proactively addressing potential safety hazards and provided organized, prioritized and realistic solutions to the property owner.
  • Conducted tours of the property, showing all areas to the potential customers, answered questions to the best of my ability and liaised this to the property owner for his decisions.
  • Created a rent collection plan for the property owner for all of his rental properties to ensure prompt payments from tenants, as well as addressing any issues and prioritizing maintenance and repair work based on the seriousness of repair/deficiencies; worked with companies for estimates on the work to be performed.
  • Maintained current working knowledge and adherence to the fair housing laws; and working knowledge of local, town, county landlord-tenant policies and practices to ensure compliance.

Owner/Operator

Annie's Campground, LLC
07.2010 - 08.2022
  • Conducted market research and analysis of over 115 locations, to determine the property to buy and build a family FUN place in Wisconsin.
  • Developed business plan, processes and procedures to provide superior service to customers in a detail-oriented approach, to learn what the customers wanted, and then deliver it.
  • Managed day-to-day business operations for 155-acre property, over 200 sites, 12 cabins, store, brewery on premise, restaurant, bar, LP refill, firewood sales and all the FUN stuff for families.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs, cross-trained staff for flexibility during peak hours/days.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues, ensuring flexibility as I expanded and grew over the years.
  • Participated as an exhibitor for twelve years of direct marketing at camping/RV/boating/outdoor/hunting shows, consulted with customers to assess needs, incorporate the good ideas, create a fun and safe environment for children and families to play and enjoy quality time together.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base, partnered with several marketing opportunities to increase tourism flow to our area.
  • Kept all building areas and equipment functional and well-organized to promote business performance, creating multi-functional use of the property and assets as customer-service-needs increased.
  • Was the primary sales expert for all areas, conducted scheduled and unscheduled showings, answered all questions about the property, events, sites, cabins, rentals, and negotiated special events and weddings.
  • Maintained customer data bases, maintenance and staffing schedules, ensured payments were current with standard notices and procedures; filled vacancies quickly.
  • Generated, distributed and monitored renewal notices to ensure smooth move-in and move-outs, ensured payments collected promptly, worked with families if there were issues to problem-solve and find a workable solution, updated renewal/lease agreements annually.
  • Maintained customer files, correspondence, personal data, ensured the safeguarding of private data in a secured area.
  • Encouraged open and transparent communications between staff, priorities of work, as well as customer-needs and support.
  • Promoted any overnight, weekend, seasonal vacancies with a robust social-marketing push as well as the weekly traditional/newspaper/radio ads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Provided temporary shelter, housing, food, work for individuals and families in the community.
  • Interacted well with customers to build connections and nurture relationships, many repeat and long-term customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Worked with local service agencies and law enforcement to keep drug-trafficking out of our communities, very passionate about helping others.
  • Created/established a humantraffickinghotline.org case #789995 for Northeastern Wisconsin in 2020, and continue to provide data to help victims and families of trafficking.
  • Began an awareness campaign to end child-sex-drug-human-trafficking, and became a hub for People to gather and begin to heal from abuse and trauma.
  • Provided a safe place for People to learn how to help themselves and their families, focused on identifying the source of the trauma, spiritual-consciousness, nutritional-care, detoxing the body systems and giving hope, love, and listening.
  • Created the Balanced Energy Healing Lodge, to provide an informal and safe place for nutritional education, alternative healing modalities and education.
  • Participated in Wisconsin's Hemp Pilot Program and self-taught how to prepare the land, cultivate, plant, and harvest industrial hemp for fiber and seeds/oil/food; provided educational classes for customers on the property, on the many commercial uses of industrial hemp for fiber. oil, and seed, utilizing the whole plant.
  • Created and organized Shawano County's Hemp Co-Op, gathered People to share and show the many different uses of hemp; initiated and began coordinating with multiple agencies for a Hemp-Processing Facility; promoted the Canadian Green Technologies Hemp Train for processing in every county in Wisconsin.

Education

Master's of Public Administration -

Bowie State University/Heidelberg Campus
Bowie, MD
12-2009

Bachelor of Science - Physical Education/Youth Fitness

University of Wisconsin, La Crosse
La Crosse, WI
12-1992

Skills

  • Analytical problem-solving
  • Cross-functional project coordination
  • Prioritization and scheduling
  • Thoroughness in task execution
  • Analytical reasoning
  • Building, demolition, and renovation
  • Work Planning and Prioritization
  • Strategic planning
  • Project management
  • Cultural awareness

Timeline

Wisconsin Project Coordinator, 2026

BBCC
10.2024 - Current

Property Manager

Twin Oaks, LLC
02.2024 - 05.2024

Volunteer Life Coach

Self.
04.2022 - Current

Owner/Operator

Annie's Campground, LLC
07.2010 - 08.2022

Master's of Public Administration -

Bowie State University/Heidelberg Campus

Bachelor of Science - Physical Education/Youth Fitness

University of Wisconsin, La Crosse

MILITARY SERVICE

MEDICAL SERVICE CORPS OFFICER 01/1993 to 09/2004

U.S. Army | Germany, Korea, Virginia, Kuwait, Italy, Texas, Wisconsin

Served in numerous leadership roles in field and garrison medical facilities.

Coordinated logistics for many deployments and training/readiness exercises, to include backfilling medical professionals from stateside locations to forward deployed facilities and locations, ensuring a continuity of care for military personnel and their families.

Responsible for training, readiness, logistics, and family readiness/support, as a company commander in Germany, responsible for over 130 military personnel and their families.

Managed and responsible for budgets and equipment over $8 Million.

Coordinated and executed annual medical training events including the coveted Expert Field Medical Badge, and EMT-B training for the 1st Armored Division.

Served in various additional roles and assignments, including Public Affairs Officer, Safety Officer, Voting Officer, Tax Officer, Physical Security Officer, LAN Administrator, Information Security Officer, Medical Intelligence Officer, Class A Agent, Family Readiness Liaison, Liaison Officer for Polish Medical Students to Landstuhl Regional Medical Center, Germany, 15-6 Investigating Officer.

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: Ann-Marie : Retzlaff.