Ann Marquez
Española,NM
Summary
Completed High School graduated with diploma
Attended College at N.N.M.C.C., and completed one semester in Accounting and Business.
Worked at LANL as a Customer Services Representative for the Fleet Office.
Worked at Walmart as Accountant
Worked at Valley National Bank as Teller and Bookkeeper.
Overview
37
37
years of professional experience
Work History
Elderly Caretaker
Self -Directed Choices,LLC
01.2016 - Current
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Office Manager
Espanola Public Schools
01.2006 - 08.2011
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Accountant
Walmart
01.2004 - 01.2007
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Bank Accountant
Valley National Bank
01.1996 - 01.2001
- Streamlined accounting processes for increased efficiency by implementing automated reconciliation systems.
- Participated in cross-functional teams focused on process improvements and cost reduction initiatives, offering valuable insights based on financial expertise.
- Assisted in the development of risk management strategies related to liquidity, counterparty exposure, and interest rate fluctuations.
- Collaborated with IT department to implement new accounting software solutions, improving overall efficiency and data integrity.
Customer Care Representative
Los Alamos National Laboratory
01.1987 - 05.1988
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
No Degree - Accounting And Business Management
Northern New Mexico College
Española, NMHigh School Diploma -
Espanola Valley High School
Espanola, NM05.1987
Skills
- Personal Hygiene Assistance
- Medical appointment coordination
- Behavioral Management
- Accounting and money handling
- Customer service
- Retail management
- Data Entry
Timeline
Elderly Caretaker
Self -Directed Choices,LLC
01.2016 - Current
Office Manager
Espanola Public Schools
01.2006 - 08.2011
Accountant
Walmart
01.2004 - 01.2007
Bank Accountant
Valley National Bank
01.1996 - 01.2001
Customer Care Representative
Los Alamos National Laboratory
01.1987 - 05.1988
No Degree - Accounting And Business Management
Northern New Mexico College
High School Diploma -
Espanola Valley High School
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