Ann Mathurin
North Miami Beach,FL
Summary
Motivated and dedicated professional with extensive experience in customer service, data entry, and office administration. Seeking a challenging role in a dynamic and competitive work environment where I can leverage my skills to contribute to the success of the team.
Overview
2026
2026
years of professional experience
Work History
Examiner II
Department of Motor Vehicles
04.2011 - Current
- Demonstrated excellent computer skills and accuracy in data entry
- Communicate effectively both in writing and verbally with a diverse clientele
- Implement policies, regulations, and procedures when entering data into the database
- Assist customers in a courteous and professional manner, maintaining composure in challenging situations
- Handle cash transactions and ensure accurate change
- Safeguard confidentiality of sensitive information
Ambassador
Present Office
- Current
- Perform cash reconciliation procedures, documentation, and bank deposits
- Resolve conflicts and confrontations in a constructive and professional manner
- Deliver information to customers in a clear and respectful manner, considering their understanding and language proficiency
- Foster teamwork and cooperation to achieve departmental goals
- Ability to work effectively in high-pressure environments and adapt to changing priorities
- Strong attention to detail and commitment to quality work
Cashier
Publix
11.2004 - 03.2011
- Operated cash registers, scanned items, and processed payments efficiently
- Handled cash transactions, made change, and processed checks
- Prepared and counted money for bank deposits and maintained accurate financial records
- Managed customer inquiries and ensured a positive shopping experience
Receptionist / Secretary
Psychiatrist Office
01.2000 - 12.2000
- Coordinated and prepared projects, including confidential documents, for delivery
- Managed large projects by implementing 'rush procedures' to meet deadlines
- Calculated postage for outgoing mail based on weight and classification
- Provided administrative support and covered phones in a busy office environment
Education
B.A. - Applied Science
Miami Dade College
01.2011
A.A. - Paralegal Studies
Keiser College
01.2003
High School Diploma -
North Miami Beach Senior High
01.2002
Skills
- Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook)
- Strong organizational and filing skills
- Experienced in handling confidential information with discretion
- Excellent communication skills, both verbal and written
- Solid customer relations experience
- Accurate data entry and typing skills
- Ability to handle cash and perform basic financial transactions
Timeline
Examiner II
Department of Motor Vehicles
04.2011 - Current
Cashier
Publix
11.2004 - 03.2011
Receptionist / Secretary
Psychiatrist Office
01.2000 - 12.2000
A.A. - Paralegal Studies
Keiser College
High School Diploma -
North Miami Beach Senior High
B.A. - Applied Science
Miami Dade College
Ambassador
Present Office
- Current
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