Ann Mathurin
North Miami Beach,FL
Summary
Motivated and dedicated professional with extensive experience in customer service, data entry, and office administration. Seeking a challenging role in a dynamic and competitive work environment where I can leverage my skills to contribute to the success of the team.
Overview
2026
2026
years of professional experience
Work History
Examiner II
Department of Motor Vehicles
Hialeah Gardens, USA
04.2011 - Current
- Demonstrated excellent computer skills and accuracy in data entry
- Communicate effectively both in writing and verbally with a diverse clientele
- Implement policies, regulations, and procedures when entering data into the database
- Assist customers in a courteous and professional manner, maintaining composure in challenging situations
- Handle cash transactions and ensure accurate change
- Safeguard confidentiality of sensitive information
Ambassador
Present Office
Hialeah Gardens, USA
- Current
- Perform cash reconciliation procedures, documentation, and bank deposits
- Resolve conflicts and confrontations in a constructive and professional manner
- Deliver information to customers in a clear and respectful manner, considering their understanding and language proficiency
- Foster teamwork and cooperation to achieve departmental goals
- Ability to work effectively in high-pressure environments and adapt to changing priorities
- Strong attention to detail and commitment to quality work
Cashier
Publix
Miami Gardens, USA
11.2004 - 03.2011
- Operated cash registers, scanned items, and processed payments efficiently
- Handled cash transactions, made change, and processed checks
- Prepared and counted money for bank deposits and maintained accurate financial records
- Managed customer inquiries and ensured a positive shopping experience
Receptionist / Secretary
Psychiatrist Office
Aventura, USA
01.2000 - 12.2000
- Coordinated and prepared projects, including confidential documents, for delivery
- Managed large projects by implementing 'rush procedures' to meet deadlines
- Calculated postage for outgoing mail based on weight and classification
- Provided administrative support and covered phones in a busy office environment
Education
B.A. - Applied Science
Miami Dade College
01.2011
A.A. - Paralegal Studies
Keiser College
01.2003
High School Diploma -
North Miami Beach Senior High
01.2002
Skills
- Proficient in Microsoft Office Suite (Word, Excel, Access, Outlook)
- Strong organizational and filing skills
- Experienced in handling confidential information with discretion
- Excellent communication skills, both verbal and written
- Solid customer relations experience
- Accurate data entry and typing skills
- Ability to handle cash and perform basic financial transactions
Timeline
Examiner II
Department of Motor Vehicles
04.2011 - Current
Cashier
Publix
11.2004 - 03.2011
Receptionist / Secretary
Psychiatrist Office
01.2000 - 12.2000
A.A. - Paralegal Studies
Keiser College
High School Diploma -
North Miami Beach Senior High
B.A. - Applied Science
Miami Dade College
Ambassador
Present Office
- Current