Ann Merkel

• Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
• Managed inventory levels, coordinating timely restocking and waste reduction initiatives.
• Trained and mentored staff on cocktail preparation, customer service techniques, and compliance protocols.
• Developed creative drink menus that enhanced guest experience and aligned with current trends.
• Implemented cost control measures to optimize profit margins without compromising quality.
• Analyzed customer feedback to refine service strategies and enhance overall bar ambiance.
• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

• Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
• Maintained and created a Full Beer Menu.
• Created Seasonal Cocktails with quality products for new menus.
• Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
• Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
• Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
• Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reported issues to higher management with great detail.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Reduced operational risks while organizing data to forecast performance trends.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Oversaw daily operations, ensuring compliance with company policies and safety standards.
• Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
• Analyzed sales data to identify trends, driving strategic decision-making for product offerings.
• Fostered a positive work environment, promoting employee engagement and retention initiatives.
• Evaluated operational procedures, identifying areas for improvement and implementing best practices.
• Managed budgeting and financial forecasting, ensuring alignment with organizational goals and profitability targets.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
• Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

• Executed high-volume store operations with a focus on efficiency.
• Demonstrated advanced baking skills, producing quality products consistently.

Authorized for employment in the US with no restrictions.

• Oversaw daily operations, ensuring compliance with company policies and safety standards.
• Developed and implemented training programs for new staff, enhancing team performance.
• Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
• Analyzed sales data to identify trends, driving strategic decision-making for product offerings.
• Fostered a positive work environment, promoting employee engagement and retention initiatives.
• Collaborated with marketing team to launch promotional campaigns, increasing brand visibility in local markets.
• Evaluated operational procedures, identifying areas for improvement and implementing best practices.
• Managed budgeting and financial forecasting, ensuring alignment with organizational goals and profitability targets.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Managed budget implementations, employee evaluations, and contract details.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
• Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
• Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
• Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.