Ann Mobley
Culpeper,Va
Summary
Experienced Administrative Support professional with a strong background in Federal Contracts and local government opportunities. With ten years of experience as a Military Spouse, I have developed strategic skills in planning, organizing, developing, promoting, and scheduling through various forms of employment while attached to multiple duty stations. Customer Service specialist, focused on effective back-end operations and delivering quality front-end service. My goal is to consistently exceed expectations by committing to intentional communication and client retention. I approach my work with professionalism, utilizing critical thinking and create innovative opportunities and business solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Digital Solutions Workforce II
CACI Federal Inc.
04.2022 - Current
- Reconcile and monitor daily procurement requests using P2P platform, field requests from Managers nationwide providing support as needed, and manage multi-distribution inboxes for various requests/assistance
- Liaison support for new hires for organizational management. This unique role requires soft skills and effective communication to organize new hires entering training, order all necessary equipment, assemble all DSCA & DHS required training materials for entry level and credentialed investigators, I-9 certification, maintain open channels of communication from Senior Management and new hire for a smooth integration into CACI culture
- Schedule and facilitate Bi-weekly VSD Manager meetings via Teams to include Powerpoint presentation, database/spreadsheets, managing invites, and gathering information from each department in preparation of meetings
- Alternate Federal Contract Support by assisting Program Managers as needed, creation/tracking credentials as required per contract requirements, completion of deliverable per contract requirements
- Collaborate with various levels of Senior Management to include VSD Security and training and maintain cohesiveness in shared information with a solutions based approach
- Currently posses an active Top Secret clearance to perform all required job functions
Real Estate Professional
Century 21 New Millenium
08.2018 - Current
- Interview clients to determine their precise wants, needs, budgets, and geographic limitations. Connect clients to meaningful resources for efficient and effective referrals of various nature for client support.
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters leading to successful transactions tailored to meet client needs.
- Liaised between sellers and buyers for profitable and efficient sales while managing skilled trade labors, mortgage companies to personalize each transaction successfully
- Strong negotiation skills, verbal as well as written communication to result in ratified contracts to include prepare specialized reports to properly assess market conditions and maximize buying power and/or competitive market analysis
- Expert in marketing strategies using AI support, digital photography, graphic design while maintaining cost efficiency and efficacy resulting in multi-million dollar closings.
Clinic Assistant
Culpeper County Public Schools
08.2020 - 05.2022
- Maintain student school health records via digital filing system county wide, including vision and hearing screening, and follow through with referrals
- Receive forms and input data into student records a timely manner as directed by the school nurse for clinic visits, medicine usage, student physicals, immunizations, and information from health care providers
- Follow policies and procedures in regards to Coronavirus mitigation plan, performed Covid-19 testing, and contact tracing for student/staff population
- Administering prescription medications including insulin injections to students under physician orders. Responsible for triage and quick turnover of effective care for any student ailments while on school property
Activities Program Coordinator
Culpeper County Parks & Recreation
01.2019 - 03.2020
- Identifies, plans, promotes, budgets, and coordinates a variety of recreation programs including but not limited to: senior, adult/senior athletics, health/fitness, special interest, outdoor recreation, summer day camps, and special events using electronic filing systems. Prepares and maintains detailed, specialized reports, databases, spreadsheets for metrics when discussing impact of programs to Director and Board of Supervisors
- Oversee recruitment, training, scheduling, monitoring, and evaluating work of part-time staff including facility supervisors, recreation leaders, contracted staff, volunteers/interns for programs and special events
- Establishes and maintains effective working relationships and communication with other City departments, school district administration, county agencies, community organizations, and general public
- Responsible for program research, development, grant proposals, and activity write-ups for Recreation Guide for 50,000 people county-wide
- Worked with grants to benefit under-served populations within public school-aged children and community partners
- Generated meaningful and impactful programs acknowledged by the Board of Supervisors while meeting profit margins for county revenue
Tumbling Instructor/ Assistant Program Coordinator
CrossFit Culpeper
01.2017 - 01.2019
- Instructed approximately 65 students per week in various levels of instruction from ages 3-14.
- Autonomously coached classes up to 12 kids per class teaching body awareness and tumbling skills. In addition, working one-on-one workshops with students to motivate and improve performance while maintaining safety awareness and structure supporting each level of skill
- Attention to detail in designing and implementing lesson plans among a team of coaches for all levels of Tumbling classes every week
- Built rapport with students and parents to increase success as well as parent engagement
- The assessed skill of different gymnasts and tailored lessons to follow deficiencies
- Coordinated public relations through the use of social media and helped promote the program to local area
Pure Barre Fitness Instructor
Pure Barre LLC
11.2017 - 11.2018
- Developed safe and effective exercise programs for all members
- Utilizing ballet barre to perform small isometric movements set to fantastic music, Pure Barre is total body workout with results in record- breaking time
- Constant change in music and choreography moves to keep each class fresh and exciting
- Evaluated student progress and adjusted learning plans to foster progress
- Hands on correction after demonstrating physical movements with dialogue using microphone and maintained rhythm and flow
- Mitigated learning gaps and effectively delivered curriculum to over 25 students
Medical Office Assistant
UVA/University Physicians Group
07.2015 - 06.2016
- Registering patients, Verifying insurance eligibility, Collecting payment through various software systems, Collecting payments, Scheduling/ confirming appointments, Reconciling daily balance sheet Corresponding Prior Authorizations from physician to Insurance company for medications to meet needs of patients Medical Records personnel
- Collected information, verified insurance and collected co-payments for average of 40-60 patients each day
- Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution
Certified Medical Assistant
Baptist Hospital
06.2014 - 06.2015
- Worked directly with 5 physicians to achieve quality patient care and strong attention to detail while maintaining confidentiality of hundreds of clients
- Administers medication upon physician order and responds to medication requests per practice protocol Triage patients and responds to patient communications within practice policy Assists with scheduling and ordering all tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers Equipment preparation and assist with in-office patient procedures such as injections, aspirations, and cultures as well as provide patient training for self-injectable medication
- Phlebotomy, Vision screening, Auditory screening, Drug screening, Pregnancy test, Strep test, and Urine Analysis, Call patients for results, ECG testing, and create Referrals to Specialty care Triaging patients, Collecting patient data, Preparation of exam rooms, assisting Physician during exams, obtaining lab results, creating lab requisitions and referrals for patient
Accounts Payable/ Activities Supervisor
Morale Welfare Recreation (MWR) Atsugi Naval Base
05.2009 - 04.2013
- Executed financial due diligence
- Reconciled monthly statements, invoices and expense accounts
- Officiate sports listed above as needed to satisfy scheduling across all sports leagues supported by the installation
- Oversaw event calendar and planning for Military Base-area projects
- Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions
- Responsible for generating pay stubs/writing monthly paychecks to staff & purchasing the necessary material/ equipment to maintain the integrity of each sport
Private English Instructor
Independent Contractor
01.2009 - 01.2013
- Provided private and group lessons for Japanese children and adults, generated creative lesson plans and home work tasks for students, focused on students' speaking ability and comprehension for approximately 26 active students in addition to substitute opportunities
- Managed all accounts receivables
- Created nurturing environment for ages 3-89 years old with hands on activities to better engage students interest in learning foreign language
Education
Associate of Arts - Health & Wellness
Lord Fairfax Community College - Fauquier Campus
Warrenton, VA05.2021
Skills
- Staff Development
- Teamwork and Collaboration
- Effective Communication
- Adaptability and Flexibility
- Problem Resolution
- Managing Operations and Efficiency
- Strategic Planning
Certification
- Active National Certified Medical Assistant BLS certified/ CPR/First Aid Certified, OSHA/HIPAA Knowledge, Medical Records, Patient Care Training, Phlebotomy/Hematology & Pharmacology
- USAG certified, TRX certified, Pure Barre Certified, NASM Personal Trainer Qualified
- Licensed Virginia Professional Realtor, Military Relocation Specialist, Real Estate Negotiation Expert
- Agile Software Development, Scrum Basics, Cyber Awareness Training, Antiterrorism Training, DoD Mandatory Controlled Unclassified Information, Intelligence Oversight Awareness, Insider Threat Awareness, OPSEC awareness, No Fear Whistleblower Protection, Counterintelligence awareness, Leading with Emotional Intelligence, Developing leadership philosophy.
- FEMA IS-100 & IS-200
- Naval Ombudsman/Compass Specialist
Timeline
Digital Solutions Workforce II
CACI Federal Inc.
04.2022 - Current
Clinic Assistant
Culpeper County Public Schools
08.2020 - 05.2022
Activities Program Coordinator
Culpeper County Parks & Recreation
01.2019 - 03.2020
Real Estate Professional
Century 21 New Millenium
08.2018 - Current
Pure Barre Fitness Instructor
Pure Barre LLC
11.2017 - 11.2018
Tumbling Instructor/ Assistant Program Coordinator
CrossFit Culpeper
01.2017 - 01.2019
Medical Office Assistant
UVA/University Physicians Group
07.2015 - 06.2016
Certified Medical Assistant
Baptist Hospital
06.2014 - 06.2015
Accounts Payable/ Activities Supervisor
Morale Welfare Recreation (MWR) Atsugi Naval Base
05.2009 - 04.2013
Private English Instructor
Independent Contractor
01.2009 - 01.2013
- Active National Certified Medical Assistant BLS certified/ CPR/First Aid Certified, OSHA/HIPAA Knowledge, Medical Records, Patient Care Training, Phlebotomy/Hematology & Pharmacology
- USAG certified, TRX certified, Pure Barre Certified, NASM Personal Trainer Qualified
- Licensed Virginia Professional Realtor, Military Relocation Specialist, Real Estate Negotiation Expert
- Agile Software Development, Scrum Basics, Cyber Awareness Training, Antiterrorism Training, DoD Mandatory Controlled Unclassified Information, Intelligence Oversight Awareness, Insider Threat Awareness, OPSEC awareness, No Fear Whistleblower Protection, Counterintelligence awareness, Leading with Emotional Intelligence, Developing leadership philosophy.
- FEMA IS-100 & IS-200
- Naval Ombudsman/Compass Specialist
Associate of Arts - Health & Wellness
Lord Fairfax Community College - Fauquier Campus
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