Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Moore

Student
Fairhaven

Summary

Dynamic and adaptable professional with a rich background spanning childcare, educational support, and customer service, notably with Hamshaw Lumber. Excelled in creating nurturing environments for development and learning, leveraging skills in behavioral intervention and customer relationship management. Achieved significant improvements in client satisfaction and child engagement through innovative problem-solving and effective communication.

Overview

7
7
years of professional experience

Work History

Nanny and Home Assistant

Cassandra and Orin McIntosh
09.2024 - Current
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.

Jewelry Maker for Small Business

Ann Moore
05.2021 - Current
  • Crafted unique handmade jewelry pieces
  • Calculated costs

Teacher's Aid and Life Coach

Elmhurst Learning and Success Academy
08.2023 - 12.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Restaurant Server and Rental Property Cleaner

Turtle Cove Resort & Marina
05.2023 - 08.2024
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

State Park Employee

New Hampshire State Parks
05.2022 - 08.2022
  • Maintained campsites and property
  • Dissolved conflicts
  • Reinforced park rules and regulations
  • Performed a variety of tasks daily depending on needs of the park, worked at the toll booth, cleaned up beach waste

Nanny

Louisa and Nicholas Stonehill Burns
09.2019 - 08.2021
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.

Customer Sales and Service Expert

Hamshaw Lumber
05.2019 - 01.2021
  • Processed orders, service requests and applied information to customers.
  • Maintained high levels of customer retention through exceptional service and follow-up communication.
  • Implemented upselling techniques to maximize revenue opportunities while delivering value-added solutions to clients.
  • Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.

Server

Stuart and John's Restaurant and Sugar House
05.2018 - 09.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Bachelor of Arts - Psychology

Elmhurst University
Elmhurst
05.2001 -

High School Diploma -

Vermont Academy
Saxtons River, VT
05.2001 -

Skills

Customer Service

Child supervision

Childcare

Reliability and trustworthiness

Complaint resolution

Time management

Problem resolution

Critical thinking

Decision-making

Team collaboration

Assertiveness

Social skills development

Therapeutic techniques

Verbal and written communication

Behavior management

Crisis management

Positive reinforcement

Nonviolent crisis intervention

First aid and CPR

Community inclusion

Advocacy and support

Special needs advocacy

Behavioral intervention strategies

Problem-solving

Cultural sensitivity

Childcare experience

Service prioritization

Order management

Adaptability and flexibility

Conflict de-escalation

Cheerful and energetic

Educational support

Schedule management

Emotionally supportive

Tutoring

Caring child mentor

Safety awareness

Creative play

Early childhood development

Special needs care

Skilled in working with special needs children

Reliability

Active listening

Professionalism

Timeline

Nanny and Home Assistant

Cassandra and Orin McIntosh
09.2024 - Current

Teacher's Aid and Life Coach

Elmhurst Learning and Success Academy
08.2023 - 12.2024

Restaurant Server and Rental Property Cleaner

Turtle Cove Resort & Marina
05.2023 - 08.2024

State Park Employee

New Hampshire State Parks
05.2022 - 08.2022

Jewelry Maker for Small Business

Ann Moore
05.2021 - Current

Nanny

Louisa and Nicholas Stonehill Burns
09.2019 - 08.2021

Customer Sales and Service Expert

Hamshaw Lumber
05.2019 - 01.2021

Server

Stuart and John's Restaurant and Sugar House
05.2018 - 09.2018

Bachelor of Arts - Psychology

Elmhurst University
05.2001 -

High School Diploma -

Vermont Academy
05.2001 -

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