Ann Morris
Heflin,AL
Summary
Proven Business Office Manager with a track record of enhancing financial operations and customer satisfaction at C & C Renovations. Expert in payroll and budgeting, alongside building strong client relationships. Achieved significant improvements in financial accuracy and client service levels, leveraging skills in office administration and relationship building.
Overview
19
19
years of professional experience
Work History
Business Office Manager
C & C Renovations
08.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets, including all payroll and payroll taxes (A6, A1, 941, 940, 1099, W4, W2, W9), Unemployment Records, oversaw all Forms and Audits for Workers Compensation and Liability Insurance
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving, as well as prepared estimates for clients
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing
Associate
Lowes
05.2006 - 08.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Education
Some College (No Degree) - Accounting
New World Business College/Vocational
Anniston, ALSkills
- Office Administration
- Payroll and budgeting
- Credit and collections
- Accounts Receivable/Payable
- Quarterly and Annual Payroll Reports
- Insurance Audits
- Records Management
- Relationship Building
- Document Management
- Scheduling and calendar management
- Business recordkeeping
Timeline
Business Office Manager
C & C Renovations
08.2018 - Current
Associate
Lowes
05.2006 - 08.2018
Some College (No Degree) - Accounting
New World Business College/Vocational