Ann M. Sczygelski
Merrill,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
15
15
years of professional experience
Work History
Office Manager
Gilge Chiropractic
01.2021 - Current
- All front office duties: Checking in patients, taking payments, scheduling appointments
- Submit claims to Medicare, Medicaid, and private insurance for Chiropractic claims
- Post payments received via EFT, credit card or mail, from patient or via insurance to patient’s account
- Update patient’s demographic and insurance information
- Answer inbound calls and assist patients with billing questions or schedule provider appointments
- Mail patient statements monthly
- Run monthly balance reports
- Assist provider with various clerical duties as assigned
Retail Sales Associate
Geiss Meat Svc
Merrill, WI
05.2023 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Human Resource Assistant
Lincoln Wood Products, Inc.
09.2019 - 11.2020
- Audit manufacturing and office personnel timecards daily for accuracy
- Process vacation requests for manufacturing and office personnel and maintaining available balance
- Maintain all employee personnel files accurately and confidentially
- Post available jobs internally, recording candidate information and update file accordingly
- Process payroll weekly for manufacturing employees, running applicable reports and submitting to accounting for finishing process
- Hand out/explain applications to applicants
- Conduct new hire orientation meetings
- Conduct new-hire benefit meetings
- Maintain insurance premiums paid/owed for all manufacturing and office staff
- Administering COBRA insurance paperwork to employees when eligible
- Review bills for Health, Dental, Short Term and Life Insurance then submit them to accounting
- Assist Human Resource Director with various clerical duties as assigned
Office Assistant
The Centre for Well-Being, Inc.
05.2017 - 05.2019
- Submit claims to Medicare, Medicaid, and private insurance for Outpatient Mental Health claims
- Mail patient statements monthly
- Post payments received via EFT, credit card or mail, from patient or via insurance to patient’s account
- Update patient’s demographic and insurance information
- Answer inbound calls and assist patients with billing questions or schedule provider appointments
- Scan documents and save to patient's electronic health record
- Maintain referral log
- Contact clients to schedule
- Trouble shoot insurance claims that are returned as unprocessed
- Open, sort and distribute incoming mail
- Process outgoing mail
- Miscellaneous clerical duties as assigned
Patient Accounts Representative
North Central Health Care
07.2016 - 02.2017
- Submit claims to Medicare, Medicaid, and private insurance monthly for Inpatient and Outpatient claims
- Audit patient statements for accuracy and mail monthly
- Answer inbound calls and assist patients with billing questions
- Trouble shoot insurance claims that are returned as unprocessed
Patient Accounts Specialist
Associates in Pathology, SC
Wausau, WI
05.2010 - 07.2016
- Apply accurate ICD, CPT and modifier coding to surgical and non-surgical cases
- Submit claims to Medicare, Medicaid, and private insurance or direct to patient
- Post payments received via EFT, credit card or mail, from patient or via insurance to patient’s account
- When working on accounts receivable shift, ensure the billing system is in balance
- At the end of the month, ensure billing system is in balance with accounting
- Trouble shoot insurance claims that are returned as unprocessed
- Process and distribute all incoming mail: Scan and save all documents, process checks for deposit
- Answer inbound calls and assist patients with billing or account questions
- Maintain office supplies, order or purchase supplies as necessary
- Maintain and troubleshoot issues with office equipment, scheduling repairs if necessary
Education
Servant Leadership Certificate Program -
UW – Madison, Division of Continuing Studies
12.2018
Technical Diploma - Medical Coding Specialist
Northcentral Technical College
Wausau, WI12.2012
Skills
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Bookkeeping
Timeline
Retail Sales Associate
Geiss Meat Svc
05.2023 - 03.2024
Office Manager
Gilge Chiropractic
01.2021 - Current
Human Resource Assistant
Lincoln Wood Products, Inc.
09.2019 - 11.2020
Office Assistant
The Centre for Well-Being, Inc.
05.2017 - 05.2019
Patient Accounts Representative
North Central Health Care
07.2016 - 02.2017
Patient Accounts Specialist
Associates in Pathology, SC
05.2010 - 07.2016
Technical Diploma - Medical Coding Specialist
Northcentral Technical College
Servant Leadership Certificate Program -
UW – Madison, Division of Continuing Studies