Ann Law Nilsson
Astoria
Summary
Highly proficient in telephonic case management, utilization review, INTERQUAL, able to work autonomously, led and managed the therapeutic teams in order to coordinate the physicians as well as the other specialized disciplines, and outpatient case management specializing in congestive heart failure. Consistently recognized yearly for contributing to high patient satisfaction scores from 1999-present.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
OSF Saint Anthony’s Health Center
01.1999 - Current
- Extensive experience in utilization review and care coordination for patients in acute care in a medical surgical telemetry unit
- Outpatient care coordination experience in CHF (congestive heart failure)
- Work with a wide range of insurance companies, health care providers and vendors; extensive experience in setting up patient care services such as home infusion, home health care, DME, MD follow-up, outpatient services, etc.
- Closely monitor and review to ensure that CMS guidelines are followed which requires frequent consultation with the physicians
- Has extensive experience as a Preceptor in training new employees in the department
Home Health Care Nurse (RN)
Call A Nurse Home Health Care agency
01.1996 - 01.1998
- Marketing and physician liaison
- Assessment and care coordination
- Educating patients on medication and disease management
Home Health Care Nurse (RN)
Saint Anthony’s Hospital
01.1989 - 01.1996
- Assessment and care coordination
- Experienced in complex wound management issue
- Educating patients on medication and disease management
Staff RN
Christian Hospital Northeast
01.1987 - 01.1989
- Assessment and care of trauma patients with complex needs
- Able to work competently in a pressured environment
Staff RN on a medical-surgical floor
Barnes Hospital
01.1986 - 01.1987
- ACLS training and wound care
- Patient teaching of medication and disease management
- Assessment and care of complex medical conditions
Staff LPN on a medical floor
Saint Anthony’s Hospital
01.1979 - 01.1986
Staff LPN on a medical floor
Cardinal Glennon Children’s Hospital
01.1979 - 01.1986
Education
Certification for Case Management - Certified Case Manger
01.2002
INTERQUAL trained -
01.2000
Associate in Science -
Lewis and Clark Community College
01.1986
Licensed Practical Nurse -
St. Mary’s Hospital in Clayton, Missouri
Clayton, Missouri01.1978
Skills
- Telephonic case management
- Utilization review
- INTERQUAL
- Autonomous work
- Team leadership
- Therapeutic team management
- Physician coordination
- Outpatient case management
- Congestive heart failure management
- Patient satisfaction
Certification
- Certified Case Manager, 02/2002 - present
- Registered Nurse, State of Illinois, 01/1986 - present
- Registered Nurse, State of Missouri, 01/1986 - present
- Licensed Practical Nurse, 01/1978 - 12/1986
References
- Ibrahim Elayyan, M.D., Hospitalist at OSF St. Anthony’s Health Center, (810) 874-6485, elayyan.ibrahim@gmail.com
- Deborah Kahl, R.N., Humira Nurse Ambassador at United BioSource Corporation, (618) 334-6038, Debbiern10@hotmail.com
- Kimberley Maple-Colley, Lead Social Worker at OSF St. Anthony’s Health Center, (618) 406-1930, Maple475@gmail.com
Specialist Skills
- Highly proficient in telephonic case management
- Utilization review
- INTERQUAL
- Able to work autonomously
- Led and managed therapeutic teams to coordinate physicians and specialized disciplines
- Outpatient case management specializing in congestive heart failure
- Consistently recognized yearly for contributing to high patient satisfaction scores from 1999-present
Current status
Retired from Columbia Memorial Hospital in 2021. Currently working as a volunteer ombudsman for state of Oregon in Clatsop County. Recited from Clatsop Community Action after 5 years.
Timeline
Patient Care Coordinator
OSF Saint Anthony’s Health Center
01.1999 - Current
Home Health Care Nurse (RN)
Call A Nurse Home Health Care agency
01.1996 - 01.1998
Home Health Care Nurse (RN)
Saint Anthony’s Hospital
01.1989 - 01.1996
Staff RN
Christian Hospital Northeast
01.1987 - 01.1989
Staff RN on a medical-surgical floor
Barnes Hospital
01.1986 - 01.1987
Staff LPN on a medical floor
Saint Anthony’s Hospital
01.1979 - 01.1986
Staff LPN on a medical floor
Cardinal Glennon Children’s Hospital
01.1979 - 01.1986
Certification for Case Management - Certified Case Manger
INTERQUAL trained -
Associate in Science -
Lewis and Clark Community College
Licensed Practical Nurse -
St. Mary’s Hospital in Clayton, Missouri
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