Adept Social Service Team Lead with a proven track record at Norwood Crossing, I excel in crafting comprehensive care plans and leading interdisciplinary teams to ensure top-tier care. Skilled in conflict resolution and quality assurance, my leadership significantly enhances customer relationships and crisis management, underpinning my commitment to excellence in social service management.
- Establish comprehensive care plans and work with interdisciplinary team of nurses, doctors, therapists and dietitians to ensure highest level of care.
- Complete intake assessments, social history, elopement risk, aggressive/harmful behaviors, suicidal/homicidal ideation, abuse/neglect screening, discharge potential and inform of resident rights.
- Assist in interpreting social, psychological and emotional needs of the resident/family to the medical staff, attending
physician and resident care teem members.
-Discharge planning including coordination of home health services, durable medical equipment, caregiver services and meal assistance.
-Manage staff in social services department and oversee operations.
-Site Supervisor and mentor for graduate level interns studying psychology.
Member of safety and quality assurance committees.
-Staff development on topics including resident rights, abuse and neglect, cognitive loss and elopement.
-Work with interdisciplinary team comprised of nurses, doctors and therapists.
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