Ann Pierre
Kenner ,LA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
13
13
years of professional experience
Work History
Shift Manager
CVS Pharmacy
09.2021 - 07.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Oversaw loading and unloading of packages in warehouse.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Accounts Receivable Mgt.
Altus
04.2010 - 10.2020
- Monitored timely collection and application of account receivable collections.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Identified and implemented process efficiency improvements.
- Identified procedural or executional issues and assisted in development of remediation plans.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
- Maintained integrity of general ledger and chart of accounts.
- Collected and reported monthly expense variances and explanations.
Education
High School Diploma -
Business College
Metairie, LA08.1974
Skills
- Inventory Control
- Quality Assurance
- Equipment Troubleshooting
- Schedule Oversight
Timeline
Shift Manager
CVS Pharmacy
09.2021 - 07.2023
Accounts Receivable Mgt.
Altus
04.2010 - 10.2020
High School Diploma -
Business College