Ann Ramsey

• Aggregates and analyzes data related to administrative costs to prepare budgets for management.
• Assists other departments by providing education on procedures and workflows.
• Budgets over 1,000,000 in government contracts.
• Communicates effectively with all stakeholders.
• Completes information for new equipment within SEPG and CPRC.
• Conducts Annual Equipment Planning for Diagnostic & Specialty Care.
• Conducts internal audits as part of ongoing compliance monitoring efforts.
• Conducts quality reviews and monitored contract performance.
• Contributes to successful projects by providing essential administrative support and resource management.
• Coordinates cross-functional communication between various departments such as nursing, administration, and IT support teams to ensure smooth operations of Diagnostic & Specialty Care.
• Coordinates with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
• Cultivates strong professional relationships with external stakeholders such as clients, suppliers, contractors, and partners.
• Enters 2237 and 1358 within VISTA to complete purchase orders.
• Experience with VISN contracts, IDIQ, Blanket Purchase Agreements, and Federal Supply Schedule Contracts (FSS)
• Maintains current and compliant financial records, monitoring and addressing variances through detailed analyses.
• Manages and maintains 18 contracts, including certification and management of invoices.
• Monitors and evaluates personnel performance records to assist in completing annual reviews, and keep files current.
• Performs market research and supporting documentation for procurement of goods.
• Prepares and distributes team-based communications.
• Prepares reports to assist business leaders with key decision making and strategic operational planning.
• Prioritizes professional duties such as Administrative Officer Tasks, Travel Arranger, Medical Records Liaison, Contract Officer Representative, Acting Administrative Officer for Research and Development
• Provides exceptional support by managing schedules, coordinating travel plans, and organizing meetings.
• Provides input to ACOS on policies and department procedures.
• Writes contracts for Diagnostic and Specialty Care including Statements of Work, Performance Work Statements and Quality Assurance Surveillance Plans
• Writes variety of documents, budgets, memos, proposals, and letters to veterans.
• Managed contract performance assessments to ensure compliance with federal regulations.
• Oversaw procurement processes, including developing and reviewing statements of work.
• Ensured timely delivery of contracted goods and services by establishing realistic deadlines and monitoring progress closely.
• Used standard forms and templates based on individual circumstances, amending as necessary to keep contractual language relevant to evolve with revised standards.
• Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
• Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
• Reviewed and approved purchase orders and invoices for accuracy and completeness.

40hrs/week

• Acts as service level patient advocate, addresses and corrects customer complaints within PATS-R system.
• Assisted in completion of tasks in absence of former Administrative Officer including, inventory, insurance capture, and audits.
• Assists Contracting Officer Representative with Ultrasound, radiation monitoring service, CBOC radiology services and other contracts as needed
• Assists COR with procuring equipment needed within department
• Assists in reviewing candidates for hire in radiology department
• Assists nurse manager with overseeing human resource requirements of staff and proper staffing
• Assists nurse manager with radiology meeting agenda, reviewing needs, plans and goals for approval
• Assists VISN leads monthly with analyzing orders and metric reports through Fileman, CPRS, and VISTA systems to ensure standards are met for patient scheduling.
• Assists with radiology related MCMs to maintain relevancy and accuracy
• Coaches employees through day-to-day work and complex problems.
• Collects data, inputs records and protects electronic files.
• Completed all radiographs per protocol.
• Completes BISL reports to assist with radiology scheduling audit
• Completes monthly repeat analysis reports
• Completes Pending/Incomplete/Hold reports
• Completes Relative Value Unit report for Pittsburgh Radiology to ensure proper reimbursement
• Completes SQL reports to track outside consults
• Consult management for outside images
• Coordinates personnel management for Diagnostic Imaging ensuring adequate staffing daily for radiology clinic
• Creates and updates patient records and digital files to maintain current, accurate and compliant documentation.
• Delegates and distributes department work among all radiology staff.
• Troubleshoots employee concerns and recommended corrective actions to resolve issues. Produced detailed reports to track trends and keep senior management informed.
• Upholds high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
• Utilizes computer skills as Radiology ADPAC. Duties include entering and editing employees, clinics, and orders in VISTA.
• Utilizes Word, Excel, VISTA, CPRS, VATAS, Scanning, Faxing routinely to complete work related tasks
• Works closely with COR with radiology needs, requirements, and purchases
• Works closely with OIT, Biomed, and departments to ensure equipment capabilities are functional; assist team with trouble shooting and corrective action when needed and necessary
• Works closely with Pittsburgh's chief of Radiology to assure alignment with VISN goals; addresses and completes action items meeting VISN deadlines

40 hrs/week

• Assisted providers to maintain interdepartmental relationships.
• Completed all radiographs per protocol.
• Documented accurately all calls to patient in CPRS.
• Faxed orders, Answered phones, document, scheduled,
• Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
• Imported images via Importer 3 and PACS .
• Performed QA on Radiology Equipment as to protocol.
• Registered, cased, and completed all exams in Vista.
• Reviewed physicians' orders to determine accuracy of imaging needs
• Scanned reports in Vista Imaging via Document Manager.
• Scheduled radiology exams: X-ray/Vascular/DEXA/Echocardiograms

• 135 hours of hands on experience
• Acquired knowledge of equipment life cycles, purchase cards, databases, networking, medical devices, inventory lists and work orders.
• Diagnosed cause of problems and completed repairs.
• Documented information regarding installations, repairs and inventory checks.
• Inspected, tested and calibrated medical equipment before installing.
• Performed preventive maintenance for medical equipment including but not limited to beds, blood pressure monitors, pulse oximetry, etc.
• Received hands-on training in the calibration and repair of various medical devices, increasing proficiency in biomedical technology.
• Tested equipment after repair along with new equipment to verify proper functionality.

10hrs/week

• Accurately performed all DEXA exams for body composition.
• Completed daily quality assurance on Densitometer.
• Performed quality control of Korr Revenue machine .
• Performed testing for research studies under physician's direction.
• Processed payments for body composition testing.
• Worked independently in physiology lab in absence of physician.

40hrs/week

• Completed all CT exams per policy.
• Completed monthly schedule of CT department.
• Consulted Radiologist on exams.
• Continuously updated professional knowledge through attendance at conferences, workshops, and training sessions.
• Coordinated inventory supplies and equipment to maximize team productivity.
• Developed and updated protocols for trauma exams.
• Documented all patient information in chart using EPIC System.
• Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and to reorder and restock.
• Performed weekly inventory of CT supplies.
• Prepared and administered contrast materials for imaging procedures.
• Researched patient prior lab results
• Trained other technologists as sites Super User for EPIC documentation system.
• Trained students from NOVA Community College on best practices for equipment operation, image processing, anatomy, and positioning.
• Trained students in the clinical setting.