Ann Salahuddin
Olympia,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 14 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Providence Mother Joseph Care Center - Olympia
Olympia, WA
11.2008 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained staff directory and company policy handbook for human resources department.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Maintain daily schedules for patients and residents to receive Occupational, Physical, and Speech Therapies for as many as 13 Therapists daily.
- Maintain daily appointment times for Therapies.
- Managed Accounts Payable whenever necessary.
- Maintained and managed acquisition of medical authorizations with insurance companies.
Education
Associate of Arts - Accounting Technology And Bookkeeping
Capitol Business College
Olympia, WA06.1982
Skills
- Medical Procedure Coding Software
- IBM SPSS Statistics
- Strong Organizational Skills
- Microsoft Windows
- Microsoft Excel
- Ease with Computers and Technology
- Accounting Techniques
- Document and File Management
- Web Browser Software
- Supply Inventory Control
- Office Equipment Operation
- Research and Analytical Skills
- Multitasking and Time Management
- Microsoft Office
- Computers and Technology
- Database and Client Management Systems
- Appointment Coordination
- Judgment and Decision-Making
- Multi-Line Telephone Systems
Accomplishments
- Recognized by coworkers for expedient and effective service.
- Awarded both employee of the month and year within one year of hire.
- Manage Rehab Department.
- Advanced from Rehab Tech to Administrative Assistant within 2 months for exceptional performance and abilities.
Timeline
Administrative Assistant
Providence Mother Joseph Care Center - Olympia
11.2008 - Current
Associate of Arts - Accounting Technology And Bookkeeping
Capitol Business College
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