Ann Showalter
Dallas,Texas
Summary
Dependable administrative assistant equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
25
25
years of professional experience
Work History
Special Education Aide
Richardson ISD
Dallas , TX
2015.07 - Current
- Used the teacher's lesson plans to explore subjects with students by teaching on topics and leading hands-on activities
- Taught students about positive social behaviors and skills for building relationships with others
- Offered extra assistance to disabled students such as helping them access facilities and use assistive devices
- Helped outside of the classroom to monitor and protect students, including assisting with the bus and in the cafeteria
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Scheduled ARD and RtI meetings keeping in communication with administration, teachers, counselors and parents
- Filed records to keep system efficient and information organized
- Ordered, organized, and rotated supplies.
Teacher
Lakeside Baptist Church
Dallas , TX
2007.11 - 2015.07
- Ensured safety and well-being of students
- Organized materials and classroom spaces to encourage learning interest
- Collaborated well with team members to carry out daily assignments and achieve smiling faces by the end of the day
- Built relationships with students and parents to improve learning.
Customer Service/Scheduler
Performance Pipe
Plano , TX
1999.11 - 2005.07
- Processed purchase orders and coordinated delivery schedules to meet customer needs
- Coordinated delivery schedules between shipping plant, truck drivers and customers
- Engaged with customers to understand and resolve issues and answer product questions
- Performed administrative support functions such as processing payments and reconciling accounts
- Helped resolve product returns, responded to shipping inquiries and answered order status questions
- Kept records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken
- Communicated with customers via phone and email.
Education
High School Diploma -
Newman Smith High School
Carrollton, TX05.1996
Skills
- Dependable
- Administrative assistant
- Fast-paced work
- Changing daily needs
- Serves customers effectively
- Attention to detail
- Hardworking approach
- Problem-solving
- Multitasking
- Customer relations
- Model positive behaviors
Timeline
Special Education Aide
Richardson ISD
2015.07 - Current
Teacher
Lakeside Baptist Church
2007.11 - 2015.07
Customer Service/Scheduler
Performance Pipe
1999.11 - 2005.07
High School Diploma -
Newman Smith High School
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