Ann Smith
Cincinnati
Summary
Detail-oriented professional with exceptional communication and customer service skills, adept at managing multiple tasks in fast-paced environments. Recognized for a proactive approach to identifying and resolving issues, consistently optimizing processes to enhance team performance. Committed to delivering high-quality results while fostering positive relationships with clients and colleagues. Proven ability to adapt swiftly to changing priorities, ensuring seamless operations and outstanding service delivery.
Overview
1
1
Certification
Work History
Installing and Configuring Linux
Windows Server
Active Directory Management
Managing User Accuonts
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Some College (No Degree) - IT Support
Perscolas
Hardware And Software
CompTIA A+
Cincinnati, OH10-2025
Cybersecurity Foundation, Cloud Computing
IBM Skillbuild
Cincinnati, OHTechnical Support Foundamentals
Google IT Support Certificate
Cincinnati, OHSkills
- Customer Service
- It Support Fundamentals
- Technical support
- Operating system proficiency
Certification
- Google IT Support Professional Certificate (Expected 10/2025)
IT Essentials Certificate
Cybersecurity Professional Certificate
IT Support Fundamentals
System Administration and IT Configuration
- IBM SkillsBuild (Expected 10/2025)
Cloud Computing Fundamentals
Web Development Fundamentals
- CompTIA A+ Certified
Hardware and Software
Timeline
Installing and Configuring Linux
Windows Server
Active Directory Management
Managing User Accuonts
Some College (No Degree) - IT Support
Perscolas
Hardware And Software
CompTIA A+
Cybersecurity Foundation, Cloud Computing
IBM Skillbuild
Technical Support Foundamentals
Google IT Support Certificate
Personal Information
Additional Details
- Location: Cincinnati, Ohio
- Phone: 513-970-8146
- Email: sa3751918@gmail.com
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