Ann Stark-Harle
Telcom and Cloud Sales and Management Professional
Carlsbad,CA
Summary
Dynamic National Sales Account Executive with a proven track record at AT&T, excelling in pipeline management and solution selling. Achieved significant business growth by leveraging negotiation expertise and strategic planning. Recognized for cultivating strong customer relationships and consistently surpassing sales objectives through effective presentations and tailored solutions.
Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
10
10
years of professional experience
Work History
National Sales Account Executive
AT&T
11.2020 - Current
- Sales Account Manager for AT&T National Fiber and Cloud services division.
- Identified profitable business leads and built pipeline of prospective customers.
- Managed, supported and grew business relationships with existing accounts and new accounts.
- Developed strategies to increase sales and revenue.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Brought lapsed accounts back to active status and providing additional revenue.
- Targeted solution selling to upgrade and enhance network technology for cloud, cyber security, data, value added services, hosted voice, failover, SD-WAN, and managed services.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
Senior Account Executive
Lumen Technologies
03.2020 - 11.2020
- Sold new products and services and developed new accounts to maximize revenue potential.
- Strengthened customer relationships with proactive and collaborative approach to managing needs, including SD-WAN, unified communications, cloud services, network infrastructure, redundancy and failover, data backup and storage.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Developed strategies using market research with support from cross-functional teams.
- Analyzed data to discover trends, informing market strategies, and objectives.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Cold called prospects to explain partnership benefits, representing company values.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Consulted with businesses to supply accurate product and service information.
- Stayed current on company offerings and industry trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Senior Account Executive
Cox Communications
07.2019 - 03.2020
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Strategic sales position targeting multi location businesses seeking cloud managed services and internet services to cultivate new business with new and existing customer base.
- Product portfolio includes new construction, fiber and coax services, hosted phone solutions, network redundancy, disaster recovery services, managed cloud services, colocation, data center.
- Extensive cold calling, email campaigns, networking, lead sharing, referral business, events, upselling accounts.
- CRM, Salesforce, multiple systems experience used to advance the sale and increase customer base value.
- Confer with Cox Business Engineers and Cox Management to create the optimum solution for the customer.
- Earning and maintaining long term contracts negotiated with prospect and executive team by solid and competitive workmanship.
Senior Account Executive
TPx Communications
08.2015 - 06.2019
- Surpassed sales objectives in specific product categories
- Consistently in the top producers for the Pacific Southwest direct sales division for TPx Flagship products including hosted phone solutions, UCaaS, VoIP solutions.
- Liaised with customers, management and sales team to meet customer needs.
- Developed and delivered engaging sales presentations to convey and demonstrate product and benefits.
- Provided sales consultations on functional and stylistic benefits of each custom product.
- Cold called prospects to explain partnership benefits, representing company values.
- Networked at events and prospected for new customers with diverse strategies.
- Kept detailed records of daily activities through online customer database.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Consultative sales approach to understand customer needs and recommend relevant offerings.
Education
Bachelor of Arts -
California Polytechnic State University, San Luis Obispo
CaliforniaSkills
- Pipeline management
- Solution selling
- Territory management
- Sales presentations
- Sales reporting
- Negotiation expertise
- Business growth and retention
- Cold calling expertise
- Strategic planning
- Pricing strategy
Accomplishments
- Multiple President's Club Winner at various companies
- 110% Club
- Consistently over achieve sales quota in Value Added Services
- Past sales management and supervisory experiences, not listed
Timeline
National Sales Account Executive
AT&T
11.2020 - Current
Senior Account Executive
Lumen Technologies
03.2020 - 11.2020
Senior Account Executive
Cox Communications
07.2019 - 03.2020
Senior Account Executive
TPx Communications
08.2015 - 06.2019
Bachelor of Arts -
California Polytechnic State University, San Luis Obispo
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