ANN SUMMERS
Arlington,TX
Summary
Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Mouser Electronics Inc.
12.2021 - Current
- Build aneffective business partnership with management by developing a solid understanding of the business, and by seeking to develop and recommend human resource solutions that balance employer needs with departmental goals.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Conducted, monitored and handled confidential investigations of discrimination, harassment, performance and workplace violence.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Explained and administered medical insurance, disability and flexible spending accounts.
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
Mouser Electronics Inc.
06.2020 - 12.2021
- Assisted with recruiting, offers, and onboarding
- Attended managerial meetings including taking meeting minutes and notes and editing confidential documents while maintaining confidentiality
- Supported the HR VP by executing strategic projects, analysis, and generating reports in a precise and timely manner
- Researched, obtain bids, and presented proposals for promotional materials and event planning
- Established long-term relationships and promoted communication with various departments within the company
- Managed and maintain corporate policies within SharePoint
- Provided support for various departments within the HR department such as HR Assistants, Talent Acquisition, and HRIS when necessary.
HUMAN RESOURCES ASSISTANT
MOUSER ELECTRONICS
04.2018 - 06.2020
- Provided administrative support by entering, formatting, and printing information, organizing work, answering the telephone, relaying messages, maintaining equipment and supplies
- Maintained employee confidence and protect operations by keeping human resource information confidential
- Answered and/or referred employee questions about payroll, benefits, employee perks, paid time off, company policies, etc.
- Processed and verified I-9 forms for employment authorization
- Supported the onboarding process by administering the background and drug screening process, sent new hire orientation invitations, tracked, and updated the new hire list, created, and distributed new hire bags, greeted new hires, and answered any questions.
- Set up orientations and initial training for new employees.
DISPATCH MANAGER
SuperShuttle Dallas
09.2017 - 05.2018
- Managed employees in the dispatch department managed disciplinary actions, performance evaluations, and training
- Trained new hires to operate company proprietary software as well as daily administrative tasks
- Performed multiple tasks in a high-paced environment including answering multi-line phones, data entry, and resolving customer issues
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands for an average of 450 customers daily.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
ASSISTANT DIRECTOR
MOTHERS DAY OUT
06.2017 - 04.2018
- Trained and mentored new employees on the company's practices and business operations.
- Oversaw purchasing and organization of inventory.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Trained and developed department leads for specific projects and ongoing operational needs.
- Led teams of up to 9 personnel, supervising daily performance as well as training and improvement plans.
PRESCHOOL COORDINATOR
Grace Fellowship
10.2016 - 05.2018
- Recruited volunteers and employees
- Communicated with upper management and workers to enhance growth in the department through innovative ideas.
- Coordinated learning-focused program to help children build foundational knowledge.
- Backed up staff by assisting with difficult behavioral situations.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Supervised 10-20 childcare workers and oversaw the facility to meet requirements for education and training.
Education
Bachelor of Science - Human RESOURCE MANAGEMENT
Southern New Hampshire University
Hooksett, NH04.2018
Skills
- Employee Relations
- HR management
- Coaching and mentoring
- SharePoint Intranet software
- Microsoft Office proficiency
- Building morale
Certification
- OSHA Training - 9/21/2022
Affiliations
- Society of Human Resource Management
Timeline
Human Resources Generalist
Mouser Electronics Inc.
12.2021 - Current
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT
Mouser Electronics Inc.
06.2020 - 12.2021
HUMAN RESOURCES ASSISTANT
MOUSER ELECTRONICS
04.2018 - 06.2020
DISPATCH MANAGER
SuperShuttle Dallas
09.2017 - 05.2018
ASSISTANT DIRECTOR
MOTHERS DAY OUT
06.2017 - 04.2018
PRESCHOOL COORDINATOR
Grace Fellowship
10.2016 - 05.2018
Bachelor of Science - Human RESOURCE MANAGEMENT
Southern New Hampshire University