Summary
Overview
Work History
Education
Skills
Volunteer
Work Availability
Timeline
Hi, I’m

Ann-Sutton Smith

Ann-Sutton  Smith

Summary

A detail-oriented, strategic manager, with a combined 7 years of operations project management experience. Highly skilled in analyzing, developing, and implementing systems to optimize efficiency, create harmony, and cultivate excellence. Self-motivated with an exceptional ability to intuitively anticipate needs and execute relevant solutions. Excel in collaborative problem solving, creative executive decision making, and complex project management. Adept at cultivating win win solutions and catalyzing sustainable growth and development. Thrive through mentoring, training and empowering team to excel in performance.

Overview

17
years of professional experience

Work History

Self-employed

Certified Nutrition and Mindset Coach
03.2021 - Current

Job overview

  • Coach hundreds of clients to better health by optimizing nutrition, setting realistic, actionable movement goals and implementing structures for lasting habit change.
  • Scaled business 5x by acquiring, training, and mentoring other certified health coaches to join my team.
  • Lead weekly client coaching sessions to work through limiting mindsets, practical roadblocks, and provide specific tools to ensure client success.
  • Provide 1-1 monthly business coaching sessions to inspire and strategize growth and development with my team of coaches.
  • Administer job knowledge assessments and competency testing for certification-level training.
  • Continually improve knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Prepare and present presentations on healthy lifestyle improvements for groups and individuals.
  • Promote available resources and connect individuals with personalized services to support their health goals.

The Crowning Jewels

Operations Project Manager
08.2019 - 09.2021

Job overview

  • Eliminated $133K of company debt within 6 months of analyzing and restructuring finances, implementing systems to maintain a functioning multi-departmental budget and lowering operating costs by 18%.
  • Implemented and ran CEO's business and personal calendar, increasing weekly creative time by 45% and decreasing weekly operational responsibilities by 95%.
  • Developed plans and identified resources required to meet project goals, manage costs, and ensure deliverables by monitoring performance in business development, marketing, sales, team growth, streamlining workflows, and elevating team unity and cohesion from procurement to commission.
  • Sourced, vetted, managed, and fostered positive working relationships with vendors needed to accomplish project goals.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Recruited and led a cross-functional team to achieve performance goals by implementing project management software to streamline workflows and increase company-wide efficiency by 75%.
  • Decreased ad spend by 50% while increasing sales by 25% through comprehensive data analysis and resulting adjustments to current practices.
  • Developed company-wide standard operating polices and procedures and departmental key performance indicators for quarterly reviews.
  • Managed on-boarding, training, & quarterly reviewing of employees.
  • Adapted business practices to function sustainably through the pandemic by translating all job functions to a remote capacity.
  • Executed the relocation of entire company from California to Texas, decreasing operational costs by 17%.

Self-employed

Private Tutor
08.2015 - 12.2020

Job overview

  • Established my own business providing personalized 1-1 learning support to students in math, reading and english, and science.
  • Analyzed the needs of the student, identified learning gaps, recommended and set a weekly structure for support.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Collaborated with students to complete homework assignments, close learning gaps, and implement strategies for comprehensive academic success.
  • Used positive reinforcement, repetition and review to help students master challenging material.
  • Taught student helpful study habits, organizational tools, and exam strategies.
  • Prepared students for standardized tests and college entrance exams.
  • Taught students in person and remotely via live video sessions.
  • Every student, within 3 months of my support, was at or above grade level in the specific subject on which we were focusing.


Igniting Hope

Project Manager Intern
08.2018 - 05.2019

Job overview

  • Identified project scopes, constraints, risks and deadlines.
  • Tracked project performance to analyze successful completion of short- and long-term goals.
  • Supported project managers in managing schedules and milestones.
  • Executed the creation of a new book from visionary stage to completion, including editing, design, branding and launch.
  • Co-led a team in supporting the operations of the business and of the CEOs.
  • Led a team to plan and host in person conferences and virtual workshops, teaching and equipping executives in specifics areas of development and leadership.

Decatur Smiles

Executive Assistant & Project Manager
05.2010 - 07.2017

Job overview

  • Led a team to implement new workflows to increase daily functioning by 13%.
  • Developed customizable patient payment packages to provide a wider range of treatment options at varying affordability levels for patients without insurance coverage.
  • Provided personal support to patients to ensure an excellent in-office experience.
  • Maintained daily operations of the business, increasing operation efficiency by 35%.
  • Scheduled travel, managed business and personal calendars, and led event planning and coordination for the doctor, the business, and the Dental Assisting School associated with the dental practice.
  • Produced accurate office files, SOPs, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Updated the doctor on changing business needs by thoroughly documenting internal and patient meetings.
  • Researched, proposed and implemented new policies and procedures, and vendors to decrease costs and improve services.

Education

University of Mississippi
Oxford, MS

Bachelor's of Science from Geological Engineering

University Overview

  • Summa Cum Laude Graduate
  • Chancellor's List, Provost Scholar
  • Honoree of Who's Who Among Students in American Universities and Colleges
  • Krista Dawn Blackledge Scholarship Recipient
  • The Association of Environmental & Engineering Geologists Beardsley-Kuper Scholarship Recipient
  • Ole Miss Global Ambassador
  • Ole Miss Panhellenic Recruitment Counselor
  • Kappa Delta-Alpha Mu Chapter Member
  • Golden Key, Gamma Beta Phi, Omicron Delta Kappa, National Society of Collegiate Scholars, Tau Beta Pi Member
  • Treasurer to The Geological Society of America, Society of Women Engineers Member

BSSM
Redding, CA

Leadership Training Course from Leadership Development

University Overview

A leadership development program designed to equip and empower individuals with the tools and resources to lead in areas of influence with sustainable momentum by instilling a strong sense of identity, effective communication and leadership skills, practical skills in management, conflict resolution, and leading with honor and integrity. Individuals spend two years in an interactive learning environment where they are trained in public speaking, comprehensive teaching, and empowerment coaching. A third year is spent interning for an organization of choice, where the individual has the opportunity to further refine their leadership skills and continue to develop their strengths, effectively working with a team to establish healthy, dynamic, multi-cultural, flourishing work environment.

Skills

  • Cross-functional Team Leadership
  • Operations Management
  • Quickbooks
  • Critical-thinking
  • Google suite
  • Diplomatic
  • Innovative & Adaptable
  • Data-driven Optimization
  • Microsoft Office
  • Attention to Detail
  • Maximizer
  • Certified Coach

Volunteer

  • Foster Care Team

Project Manager and admin support for a foster care initiative, providing wrap around support to families in or impacted by the LA County foster care system.


  • Treasures Care Team

Mentor empowering women in the sex industry and survivors of sexual exploitation and trafficking to live healthy, flourishing lives.


  • Refugee Crisis Support

Provided hand on support to Syrian refugees in camps in Kuwait, Jordan, and Oman.


  • Community Outreach

Provided food, clothing, counseling and infrastructure repair for individuals in impoverished communities around South Africa.


  • The Cornerstone Foundation - Geological Engineer

Repaired and expanded the water system on the compound comprised of a school, orphanage, hospital, and family/volunteer housing in Honduras.



Availability
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Timeline

Certified Nutrition and Mindset Coach

Self-employed
03.2021 - Current

Operations Project Manager

The Crowning Jewels
08.2019 - 09.2021

Project Manager Intern

Igniting Hope
08.2018 - 05.2019

Private Tutor

Self-employed
08.2015 - 12.2020

Executive Assistant & Project Manager

Decatur Smiles
05.2010 - 07.2017

University of Mississippi

Bachelor's of Science from Geological Engineering

BSSM

Leadership Training Course from Leadership Development
Ann-Sutton Smith