Ann Van Allen Wilson
Sayre,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Real Estate Agent
Realty One Group/ Platinum
09.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Manager/Special Events Planner
Silver Mark Cellars
08.2020 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes. Scheduling, payroll,inventory and ordering.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through relationship development.
- Launched new products, wine and specialty/seasonal cocktails.
- Maintained professional, organized, and safe environment for employees and guests.
- Enhanced customer satisfaction by ensuring high-quality service.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved satisfaction ratings through meticulous attention to detail and seamless event coordination.
- Developed strong relationships with guests through effective communication, resulting in successful event planning collaborations.
- Created memorable experiences for guests by incorporating innovative entertainment options and engaging activities.
Bartender/Server
Walnut Grill
03.2017 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Owner/Manager of Operations
Curves Fitness
09.2000 - 04.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient workouts, weight management program and providing exceptional coaching.
- Trained and motivated employees to perform daily business functions.
- Facilitated and coached over 600 members to reach their fitness and weight management goals.
Education
Associate of Arts -
Sullivan County Community College
Loch Sheldrake, NYNo Degree - Photography/Fine Arts
Center For Media Arts
New York, NYSkills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Contract Negotiation
- Works well independently
- Sales closing
- Client Needs Assessment
- Contract Preparation
- Comparative market analysis
Timeline
Real Estate Agent
Realty One Group/ Platinum
09.2020 - Current
Manager/Special Events Planner
Silver Mark Cellars
08.2020 - 05.2024
Bartender/Server
Walnut Grill
03.2017 - 06.2019
Owner/Manager of Operations
Curves Fitness
09.2000 - 04.2017
Associate of Arts -
Sullivan County Community College
No Degree - Photography/Fine Arts
Center For Media Arts
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