Ann Vigeant
York,ME
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Resource Specialist Team Lead, Site Manager for Meals on Wheels programs
Southern Maine Agency on Aging
06.2022 - Current
- Responsible for conducting thorough assessments, evaluations, and analyses to determine eligibility, needs and appropriate services and programming for individuals
- Requires a strong understanding of assessment tools and the ability to work with diverse populations
- Works closely with team members and agency partners to ensure accurate, timely and effective assessments while also linking to appropriate resources or referrals as needed
- Also responsible for the overall functioning and delivery of the nutrition program, including home delivered and congregate luncheons, to include meal ordering, packing and delivery, inventory management and control, volunteer management, and direct contact with clients
- Responsible for the current caseload of three hundred clients and forty volunteers
Americorps/Vista Intern
Kennebunk Police Department
08.2021 - 08.2022
- Company Overview: York County Elder Abuse Task Force
- Project Goal: Collaborate with KPD and YCEATF and York County area communities with focus on education, data collection and outreach surrounding the premise of bettering the future of our aging residents
- Support Elder Justice Officer with outreach initiatives in the community and state
- York County Elder Abuse Task Force
General Manager
Home Instead Senior Care
10.2010 - 07.2020
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with the President, and staff members as necessary
- Manage all aspects of Client Care advocacy with families and staff
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff, preparing work schedules and assigning specific duties
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
CAREGIVER Services Director
Home Instead Senior Care
08.2008 - 10.2010
- In addition to all aspects of the former role of Recruitment and Retention Coordinator, this new role added management of scheduling staff
- This position was responsible for setting goals and expectations of scheduling staff to ensure proper utilization of caregivers caring for clients and continual communication to all of the Company Mission, as well as managing performance and developing professional growth plans
Recruitment and Retention Coordinator
Home Instead Senior Care
02.2006 - 08.2008
- Recruit and retain all caregiver's to attain and maintain company goals/revenue
- To include all aspects of sourcing, screening, hiring, orienting, training, scheduling, compensation, and management
CAREGIVER/Part time
Home Instead Senior Care
08.2005 - 08.2006
- Provided hands-on care to clients with dementia, including all Activities of Daily Living (ADL's) as well as Incidental Activities of Daily Living (IADL's)
Education
High School Diploma -
Oxford High School
Oxford, MACertification - Project Management
YCCC
Wells, MESkills
- Strategic Campaign Planning
- Business Data Insights
- Strategic Analysis Expertise
- Team Leadership
- Proactive Problem-Solving
- Service Excellence
Certification
- General Manager Certification
- Home Instead Senior Care's Take the Lead Management Certification
- Training in Home Instead Senior Care's Alzheimer's and dementia CARE program
- Personal Care training
- Diabetes training
- Hospice training
- COPD training
- Parkinson's training
Extra-Curricular Activities
Board Member, York County Elder Abuse Task Force (YCEATF), 2014 to present
Timeline
Resource Specialist Team Lead, Site Manager for Meals on Wheels programs
Southern Maine Agency on Aging
06.2022 - Current
Americorps/Vista Intern
Kennebunk Police Department
08.2021 - 08.2022
General Manager
Home Instead Senior Care
10.2010 - 07.2020
CAREGIVER Services Director
Home Instead Senior Care
08.2008 - 10.2010
Recruitment and Retention Coordinator
Home Instead Senior Care
02.2006 - 08.2008
CAREGIVER/Part time
Home Instead Senior Care
08.2005 - 08.2006
- General Manager Certification
- Home Instead Senior Care's Take the Lead Management Certification
- Training in Home Instead Senior Care's Alzheimer's and dementia CARE program
- Personal Care training
- Diabetes training
- Hospice training
- COPD training
- Parkinson's training
High School Diploma -
Oxford High School
Certification - Project Management
YCCC
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