Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Ward

Vero Beach,FL

Summary

Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than [Number] years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience

Work History

Administrative Manager

Bottoms Up
Fort Pierre, FL
01.2010 - 02.2020
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Organized meetings between executives and outside vendors or clients.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Researched potential vendors to identify cost savings opportunities related to office supplies or services.
  • Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
  • Developed training materials for new hires on how to use office equipment efficiently.
  • Reviewed contracts prior to signing them in order to protect the interests of the organization.
  • Collaborated with IT personnel on projects that would improve overall workflow processes.
  • Monitored department budgets by tracking expenses against allocated funds.
  • Analyzed existing workflows within departments in order to identify areas where improvements could be made.
  • Monitored office inventory to maintain supply levels.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Communicated job expectations and trained staff to promote team building and discipline.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
  • Recruited, trained and developed administrative team to support corporate growth and objectives.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Education

Bachelor of Science - nursing, business and culinary

Keiser Career College - Pembroke Pines
Hollywood, FL

Skills

  • Resources Allocation
  • Stakeholder Management
  • Employee Development
  • Proposal Writing
  • Hiring and Training
  • Organization and Multitasking
  • Recordkeeping and Reporting
  • Schedule Management
  • Office Supervision
  • Business strategies
  • Performance Evaluations
  • Policy Development
  • Microsoft Office Suite
  • Customer Service Management
  • Performance Improvement
  • Workflow Planning
  • Administrative Support
  • Process Improvement
  • Scheduling
  • Project Planning
  • Scheduling and calendar management
  • Event Coordination
  • Corrective Action Implementation
  • Human Resources
  • Training and coaching
  • Presentation Design
  • Team Collaboration
  • Office Administration
  • Critical Thinking
  • Quickbooks
  • Bookkeeping
  • Event Planning
  • Staff Management
  • Project Management
  • Data Management

Timeline

Administrative Manager

Bottoms Up
01.2010 - 02.2020

Bachelor of Science - nursing, business and culinary

Keiser Career College - Pembroke Pines
Ann Ward