Ann Wilson
Middletown,PA
Summary
Accomplished manager with 12 years of experience leading sales, staffing, and operations in restaurants with large teams. Expert at motivating staff to excel and achieve goals. Proven track record in developing business plans, controlling costs, evaluating performance, managing customer relations, and implementing change. Industrious Forklift, Track Mobile, Pack Truck and Saw Operator with comprehensive training in shipment inspections and transportation. Proficient in equipment maintenance and safety protocols. Reliable and results-driven work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Saw Machine Operator
Cleveland Cliffs Steel Mill
01.2024 - Current
- Adapted to varying project requirements by quickly learning new techniques, calibrating, testing and adjusting saw settings and controls as needed for production operations.
- Measured, cut and drilled various types of steel rail.
- Ensured accurate record-keeping by documenting material cuts, machine adjustments, blade changes, and general maintenance activities in daily logs.
- Trained newly hired employees on machine operations and control set ups, explaining safety procedures to prevent injuries.
- Operated cutting torches, hand tools and power equipment to cut, grind and shape steel rails to project specifications.
- Coordinated with crane or signaled equipment operators to lift and position structural steel material and hoist steel rails and blooms, to correct positions in bins and rail road cars.
- Monitored and inspected saw machines operations, resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Worked efficiently in extreme weather conditions such as heat, cold, rain and snow.
- Followed safety protocols at all times, including wearing appropriate protective gear following L.O.T.O. procedures and adhering to OSHA regulations.
Pack Truck Driver
Vitro Architectural Glass
03.2023 - 01.2024
- Loaded and unloaded packs of glass from and onto delivery trucks using pack truck, hand trucks, pallet jacks, cranes and forklifts.
- Complied with pack truck rules as well as company policies and procedures regarding safe vehicle operations.
- Picked up packs of glass off of mechanical cranes with pack truck and staged them in correct bays.
- Zone packs of glass when placed in bays.
- Cleaned broken glass with a bobcat, kabota and shovel.
- Followed FIFO rules when picking glass to load for deliveries.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Scanned tickets, updated accounts and closed out work orders.
- Loaded and unloaded trucks with the Italian Corelli.
- Operated large cranes to lift and move materials with precision and accuracy.
- Followed LOTO protocol and procedures.
General Manager
Epicurean Feast
10.2017 - 03.2023
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitor the P&L reports and develop effective ways to fill in any gaps between actual performance and company projections.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Coordinated with catering staff to deliver food services for special events and functions.
General Manager
Fiddlers Bar and Grill
06.2015 - 10.2017
- Adapted to varying project requirements by quickly learning new techniques, calibrating, testing and adjusting saw settings and controls as needed for production operations.
- Measured, cut and drilled various types of steel rail.
- Ensured accurate record-keeping by documenting material cuts, machine adjustments, blade changes, and general maintenance activities in daily logs.
- Trained newly hired employees on machine operations and control set ups, explaining safety procedures to prevent injuries.
- Operated cutting torches, hand tools and power equipment to cut, grind and shape steel rails to project specifications.
- Coordinated with crane or signaled equipment operators to lift and position structural steel material and hoist steel rails and blooms, to correct positions in bins and rail road cars.
- Monitored and inspected saw machines operations, resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Worked efficiently in extreme weather conditions such as heat, cold, rain and snow.
- Followed safety protocols at all times, including wearing appropriate protective gear following L.O.T.O. procedures and adhering to OSHA regulations.
Education
High School Diploma -
Central Dauphin East High School
01.1999
Skills
- Inventory management
- Strong work ethic
- Proficient in POS operations
- Trained in performance and wage reviews
- Accurate and detailed
- Complex problem solving
- P & L management
- MS Windows proficient
- Business Operations
- Food Safety
- Financial Management
- Training development
- Hazardous Materials Endorsement
- Order Picking and Processing
- Shipping and Packaging
- OSHA Requirements
- Electric Hand Trucks
- Heavy Equipment Operations
- Preventative Machine Maintenance
- Machinery Setup
Certification
- ServSafe Certified
- Allergen Certified
- Choke Saver Certified
- Fork Lift Certified
- Pack Truck Certified
Timeline
Saw Machine Operator
Cleveland Cliffs Steel Mill
01.2024 - Current
Pack Truck Driver
Vitro Architectural Glass
03.2023 - 01.2024
General Manager
Epicurean Feast
10.2017 - 03.2023
General Manager
Fiddlers Bar and Grill
06.2015 - 10.2017
High School Diploma -
Central Dauphin East High School