Ann Wright
Jersey City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk 1 position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Traffic Enforcement Officer
City Of Jersey City
Jersey City, NJ
09.2023 - Current
- Collaborated with local law enforcement to address and resolve traffic-related incidents effectively.
- Performed detailed incident investigations to determine causes and recommend prevention strategies.
- Worked closely with public and remained courteous and calm while defusing tense situations.
Maintenance/Security Officer
Hudson County School of Technology
Secaucus, NJ
09.2018 - 04.2024
- Monitored surveillance systems to detect suspicious activities and prevent potential security breaches.
- Enforced access control management protocols to ensure only authorized personnel entered secure areas.
- Responded promptly to alarms and emergency calls, assessing situations and taking appropriate action.
- Collaborated with maintenance teams to address facility issues, ensuring a safe environment for students and staff.
Customer Service Manager
Walmart
Lake Worth, TX
10.2013 - 03.2018
- Resolved customer inquiries promptly, ensuring a positive experience and fostering loyalty.
- Promoted a customer-centric culture within the store, enhancing team focus on service excellence.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Security Officer
New Jersey City University
Jersey City, NJ
01.2005 - 07.2013
- Monitored access points to ensure compliance with visitor management systems and prevent unauthorized entry.
- Collaborated with local law enforcement during incidents to enhance security response and community safety.
- Implemented emergency preparedness training sessions for staff to improve response readiness.
- Documented security reports accurately to provide clear records of incidents and actions taken.
- Responded to medical emergencies by providing first aid and coordinating with emergency services.
Education
No Degree - Computer Clerical Training
Urban League of Hudson County
Jersey City, NJHigh School Diploma -
Lincoln High School
Jersey City, NJ06-1989
Skills
- Community engagement
- Investigative tools
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Traffic Enforcement Officer
City Of Jersey City
09.2023 - Current
Maintenance/Security Officer
Hudson County School of Technology
09.2018 - 04.2024
Customer Service Manager
Walmart
10.2013 - 03.2018
Security Officer
New Jersey City University
01.2005 - 07.2013
No Degree - Computer Clerical Training
Urban League of Hudson County
High School Diploma -
Lincoln High School