Ann Wright
Jersey City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk 1 position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Traffic Enforcement Officer
City Of Jersey City
09.2023 - Current
- Collaborated with local law enforcement to address and resolve traffic-related incidents effectively.
- Performed detailed incident investigations to determine causes and recommend prevention strategies.
- Worked closely with public and remained courteous and calm while defusing tense situations.
Maintenance/Security Officer
Hudson County School of Technology
09.2018 - 04.2024
- Monitored surveillance systems to detect suspicious activities and prevent potential security breaches.
- Enforced access control management protocols to ensure only authorized personnel entered secure areas.
- Responded promptly to alarms and emergency calls, assessing situations and taking appropriate action.
- Collaborated with maintenance teams to address facility issues, ensuring a safe environment for students and staff.
Customer Service Manager
Walmart
10.2013 - 03.2018
- Resolved customer inquiries promptly, ensuring a positive experience and fostering loyalty.
- Promoted a customer-centric culture within the store, enhancing team focus on service excellence.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Security Officer
New Jersey City University
01.2005 - 07.2013
- Monitored access points to ensure compliance with visitor management systems and prevent unauthorized entry.
- Collaborated with local law enforcement during incidents to enhance security response and community safety.
- Implemented emergency preparedness training sessions for staff to improve response readiness.
- Documented security reports accurately to provide clear records of incidents and actions taken.
- Responded to medical emergencies by providing first aid and coordinating with emergency services.
Education
No Degree - Computer Clerical Training
Urban League of Hudson County
Jersey City, NJHigh School Diploma -
Lincoln High School
Jersey City, NJ06-1989
Skills
- Community engagement
- Investigative tools
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Traffic Enforcement Officer
City Of Jersey City
09.2023 - Current
Maintenance/Security Officer
Hudson County School of Technology
09.2018 - 04.2024
Customer Service Manager
Walmart
10.2013 - 03.2018
Security Officer
New Jersey City University
01.2005 - 07.2013
No Degree - Computer Clerical Training
Urban League of Hudson County
High School Diploma -
Lincoln High School