Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager
Ann Yepsen

Ann Yepsen

Management
Charlotte,NC

Summary

Successful Executive with over 20 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

21
21
years of professional experience

Work History

Store Manager

Belk
06.2025 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Streamlined outlet operations for improved efficiency and cost-effectiveness through regular process evaluations.
  • Fostered a positive work environment by promoting teamwork and recognizing employee achievements.
  • Ensured compliance with company policies, safety regulations, and industry standards through regular staff training sessions.
  • Collaborated with other department managers to develop cross-promotional strategies that increased overall store performance.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Merchandise Team Manager

Belk Department Store
11.2015 - Current
  • Be an expert in Multi-Channel Sales focusing on merchandising and operational execution with accuracy and efficiency including a comprehensive knowledge of all Standard Operating Procedures.
  • Ensure timely floor setups, including signage, for promotional events and seasonal business activity; this includes Daily Deals, Weekly Spotlight, Doorbusters, Cardholder promotions, etc.
  • Ensure accuracy of promotional presentation including visual signing, key item placement and seasonal fashion trend statements.
  • Lead the Merchandising Team to present merchandise consistent with visual merchandising standards and seasonal directives.
  • Ensure direction from Seasonal playbook is executed. Partner with Store Manager when variations of directives are needed.
  • Partner with the Sales Team Manager (STM) and OMNI leader to support the overall management of merchandise presentation of the store.
  • Train and support direct reports in all merchandising and operational processes and procedures. This includes markdowns, markups, truck processing (Door to Floor), and RFID (cycle counts, display audits, gap tagging)
  • Overall responsibility to ensure maintenance of store, i.e. Housekeeping, work orders, supplies, equipment repair.
  • Maintain a safe working environment.
  • Assist Store Manager by scheduling and executing actionable weekly Workload Planning meetings

Retail Store Manager

Tractor Supply Company
09.2004 - 10.2014
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Education

High School Diploma -

Bureau Valley
Illinois

No Degree - Advanced Leadership

Belmont University
Nashville, TN

Skills

  • Providing Feedback
  • Rewards Programs
  • Category Growth
  • Employee Performance Evaluations
  • Motivational Leadership
  • Loss Prevention Goals Monitoring
  • Recruitment and Training
  • Retail Inventory Management
  • Creative Strategies
  • Analyzing Profitability

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 45+ staff members.

Timeline

Store Manager

Belk
06.2025 - Current

Merchandise Team Manager

Belk Department Store
11.2015 - Current

Retail Store Manager

Tractor Supply Company
09.2004 - 10.2014

High School Diploma -

Bureau Valley

No Degree - Advanced Leadership

Belmont University

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Ann YepsenManagement