Anna Popernack

• Organized daily activities for residents, promoting engagement and social interaction. While providing emotional support and encouragement to participants, fostering a positive and inclusive environment.
• Communicated with families about upcoming activities and resident involvement.
• Maintained inventory of supplies needed for various recreational activities.
• Maintained accurate attendance records and up-to-date documentation such as MDS, UDA, IDT notes, and care plans.
• Researched ideas for programs and activities, lesson plans, arts and crafts projects, games, sports activities, and other educational programs.

• Engaged with guests to create a welcoming and enjoyable atmosphere.
• Prepared and served alcoholic and non-alcoholic beverages for weddings, concerts, and private events ranging from 50-250+ guests
• Maintained cleanliness and organization of the bar area throughout shifts.
• Trained new bartenders on drink preparation and customer interaction techniques.
• Performed opening and closing duties including restocking supplies.
• Managed cash drawer at the beginning and end of each shift ensuring accuracy of funds received.

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• Ensured a safe and clean environment for therapy activities.
• Answered telephones and performed clerical duties to maintain smooth operations while attending to various program needs.
• Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
• Sat in on appointments with head therapist and recorded progress, measurements and notes for future reference.

• Crafted specialty cocktails using fresh ingredients and unique recipes.
• Provided exceptional customer service in a fast-paced bar environment, weddings, and private events.
• Handled cash transactions and processed payments efficiently at the bar register.
• Assisted with customer requests and answered questions to improve satisfaction.

• Maintained extensive knowledge of menu items and wine pairings.
• Collaborated with kitchen staff to ensure timely food delivery.
• Created inviting atmosphere through attentive guest engagement.
• Assisted in maintaining cleanliness and organization of dining area.
• Provided exceptional table service in a upscale/ pre-theater dining environment.