Anna Abgaryan
Huntingdon Valley,PA
Summary
Reliable worker with excellent communication, time management, and computer skills with background in data analysis, financial reporting and forecasting.
Overview
15
15
years of professional experience
Work History
Financial Data Analyst
Jewels Logistics
01.2016 - 03.2020
- Tracked accounts payable and accounts receivable and generated monthly fiscal statements
- Investigated disputed charges and worked with customers directly to resolve any discrepancies
- Conducted regular audits of financial systems used for recording customer payments
- Monitored incoming funds from customers to ensure timely deposits into designated accounts
- Utilized problem-solving skills to identify potential issues and develop solutions for complex payment scenarios
- Provided technical support to customers regarding their payment options and troubleshooting any related issues
- Analyzed customer data to identify discrepancies between actual payments and expected amounts due
- Provided support for accounts receivable activities, such as generating customer invoices, tracking outstanding balances and collecting on past due accounts
- Prepared monthly balance sheets, income statements and other financial reports as needed
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Developed customized reports, summarizing and presenting data in visually appealing format
- Produced monthly reports using advanced Excel spreadsheet functions
- Created various Excel documents to assist with pulling metrics data and presenting information
- Participated in requirements meetings to understand business needs
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift
- Monitored inbound and outbound freight operations to establish timely delivery of packages
- Registered vendors and customers in database to maintain updated roster
- Coordinated shipments and tracked progress to facilitate timely delivery
- Documented human resources records and maintained confidentiality of sensitive personal information
IT/ Telecommunication Support Intern
SAP America
01.2005 - 06.2005
- Generated SQL queries to extract data from database for visualization and reporting purposes
- Utilized advanced Excel functions such as pivot tables to automate processes
- Solved technical issues using remote assistant and best practice procedures
- Created documentation and user manuals to assist with troubleshooting solutions
- Assisted in maintaining inventory records and documentation for equipment
- Provided technical support to customers over phone and through email; troubleshooting hardware, software, and network issues
- Performed system maintenance tasks such as running diagnostic tests, updating drivers
- Assisted in developing internal procedures for providing efficient technical support services
- Researched solutions for complex technical problems by utilizing online resources and manuals
- Demonstrated excellent customer service skills while handling customer inquiries in timely manner
- Documented processes related to use of various software tools and applications.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Education
Bachelor of Business Administration in Management Information Systems -
Drexel University, LeBow School of Business
Philadelphia, PA05.2006
Skills
- Financial Data Research and Analysis
- Microsoft Office, Advanced Excel Functions, SQL
- Account Reconciliation
- Accuracy and Efficiency
- Project Management
- Financial Reporting
- Bank Accounts Reconciliation
- Excellent Attention to Detail
- Data Analysis
- Record Keeping
- Human Resources Records
Languages
Russian
Ukrainian
Timeline
Financial Data Analyst
Jewels Logistics
01.2016 - 03.2020
IT/ Telecommunication Support Intern
SAP America
01.2005 - 06.2005
Bachelor of Business Administration in Management Information Systems -
Drexel University, LeBow School of Business