Anna Adams
Florence,SC
Summary
Dynamic Clerical Associate from McLeod Regional Medical Center, adept in medical billing and fostering patient relations, enhanced operational efficiency through meticulous records management and training initiatives. Excelled in multitasking and problem-solving, ensuring seamless office operations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Clerical Associate
McLeod Regional Medical Center-McLeod Spine Center
07.2021 - Current
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Managed daily office tasks such as answering phones, scheduling appointments.
- Developed correspondence letters, memos, and emails.
- Increased overall team efficiency by training new hires on office procedures and software applications.
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Checked patient insurance, demographic, and health history to keep information current.
- Processed medical insurance claims and payments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH04.2024
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Microsoft Office
- Insurance Verification
- Payment Collection
- Patient Relations
- Records Management
- Medical Billing
- Proficient in eClinicalWorks and Epic software
- Problem-Solving
- Cash Handling
- Collaboration and Teamwork
- Adaptable and Flexible
- Critical Thinking
- Organization and Time Management
Timeline
Clerical Associate
McLeod Regional Medical Center-McLeod Spine Center
07.2021 - Current
Bachelor of Science - Health Administration
Southern New Hampshire University
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